2.0
Feb 29, 2024
Lack of Leadership in Upper Management
Current employee, less than 1 year
Houston, TX
Recommend
CEO approval
Business Outlook
Pros
Your coworkers are in the same boat as you. They understand your struggle. I love my office mates, and I know my office manager, despite the meager support from corporate and upper management that she gets, is really trying.
Cons
Corporate does not care about their CSRs. You will never hear from them, ever. They do not reach out. They do not provide company updates. And the hourly pay is horrendously below industry average. Overall, the impression is that the company has zero idea what it is, what it’s trying to do, and what it wants to be.