unreasonable workload. Scheduling is 15mins per DBQ and 15 mins per MO, not enough admin time for record reviews which makes for low quality exams for vets. They schedule you as much vets as they can, meanwhile their QA team is clueless and will return most submissions requiring additional time to address issues. The ones that do get through QA occasionally comes back as reworks. Teams meetings and trainings are piled on top of that with no additional admin time to account for it. You end up working more than 40 hours. They care about numbers for productivity ironically can't address the high turnover rate for examiners. Examiners had to file for OT back when they were on hourly to finish work, but they recently switched all full time examiners to salary with a $24000 cut with a commission based structure and called it an "incentive" program. The current commission based standards require more work but for less pay. Bonus check comes at the end of the month. No shows hurt productivity scores so they schedule you more vets. The current advertised pay ranges are technically untrue because its impossible to get to those ranges without doing an unrealistic amount of DBQs. Benefits are not good either. NO paid CME, no 401k match. Health insurance premiums are costly. Very upper management centered company as seen in frequent promotions and changes in leadership although the examiners are doing all the work.
