Luby's reviews

3.5

42% would recommend to a friend

(315 total reviews)
avatar

Chris Pappas

51% approve of CEO

41% positive business outlook

Luby's has an employee rating of 3.5 out of 5 stars, based on 315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Luby's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

315 reviews
2.0
Nov 7, 2017

Cook

Recommend
CEO approval
Business Outlook

Pros

I really can’t think of any pros but that it was a job. One of the managers was nice.

Cons

Overworked, don’t give you the job you applied for. Don’t get the pay you expected. Long hours, with minimal breaks. Don’t train you to use the equipment

1.0
Oct 12, 2017

Range Cook

Recommend
CEO approval
Business Outlook

Pros

The general manager and assistant managers were awesome people. Very positive people offering help when needed. No problem.

Cons

First day of work was a brutal 12hr shift. BOH workers were not receptive to me because of the language barrier. I was told that I would work along side someone for a week or more before working my station alone. Nope. I was working alone on my second day. No sympathy from my co-workers as they demanded food for the line. "I need more Mac & Cheese!", "I need more mash potato!!", "I need more cabbage!!!", "Green beans! Corn!, Spinach!..." "...dude, this is my 2nd feaking day! Give me a break!.." Working the line is not your only duty. In the middle of all the chaos, you need to prep items for tomorrow...yes... like cutting veg, dicing onions, celery, carrots, boiling noodles, making cheese sauce, etc. "...WE NEED MORE MAC & CHEESE..!!!" the whole time your trying to do the prep work. Madness. "The person" that was suppose to be teaching me and helping was extremely rude and disrespectful and that was really the last straw. BOH work is hard at ALL restaurants BUT everyone is like family, not like this guy. Not Helpful, just sarcastic and insulting. He was talking to me like a child, like I was one of his kids, Until, his son came on for his shift. What? He was very nice to his son. So now I know this was directed at me only. "The Person" asked me to chop 3qrts of celery. No problem. A celery stalk falls off my cutting board and onto the floor. I pick it up and toss it into the trash. The next thing I know "The Person" brings over the manager and they dig through the trash and pull out the celery stalk. "The Person" tells me in front of the manager, "..you know, this costs money and water is cheaper than celery. So next time wash it off instead of tossing it into the trash.." So this guy snitches on me instead of giving me helpful advice as I learn my station. After they left I still tossed the celery into the trash. Wash it off? Seriously? "The Person" gets away with murder because he has worked for Luby's for 25yrs. They guy walks on water. He's an old guy flirting with the young female workers. I know enough Spanish to know what he is saying to them. The day before I finally quit "The Person" and the assistant manager got into a huge blowout at the beginning of the shift. It was all over helping me at my station. "The Person" wanted to work another area and the assistant manager wanted him to hover close by to give me help if needed. It was a Friday night, very busy. It was an ugly argument that went on for 30 minutes. "The Person" was so upset he never helped me the entire shift except for popping in and insulting me about something not being done properly. "Here's 2 bags a greens. Cook them!!..." "...how do you want me to cook them?" "Do you know English?..." "...Yes." "Then why don't you go look up the recipe and make it!..." I got a sudden sense of being Linguini in the movie Ratatouille. "...WE NEED MORE MAC AND CHEESE!!!..."

1.0
Jul 24, 2017

Horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay above minimum wage- that's all

Cons

Rude customers, too busy w/ not enough employees, unfriendly and unhelpful coworkers

Viewing 25 - 27 of 315 Reviews

Glassdoor has 321 Luby's reviews submitted anonymously by Luby's employees. Read employee reviews and ratings on Glassdoor to decide if Luby's is right for you.