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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,790 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      8K reviews
      2.0
      Jun 26, 2019

      Look at the stock value for the past 8yearsd. Run away

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great until mergers started to eat profits including L3.

      Cons

      "Upper management lost track of what was important; which was the it's employees and customer." They make 10b per year yet still lay off 5-10k each year at Thanksgiving and Christmas

      2.0
      May 16, 2019

      Was a good company not sure where they are headed anymore, honestly not sure if upper managemnet knows

      Ip technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people, there are some really sharp and very good folks that work for this company Work from home sometimes but senior management doesn't care for it so its on its way out

      Cons

      Poor cross training/ Lack of training / most of all training is on the job figure it out yourself No room for advancement Middle/Senior Management would rather play power trip games then actually focus on making this network more stable and services better for our customers Unrealistic metrics, Management will always ask for more yet HR outsourced to a center that doesn't care, there is hardly anymore HR representation PTO has been reduced since merger Pay has been reduced since merger Benefits are more expensive had has less coverage since merger The merger was not good for employees but there was a lot of senior management that benefited from the decision via bonuses.

      Viewing 313 - 315 of 7,790 Reviews
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      ReviewsLumen reviews

      Glassdoor has 8,440 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.