Lumen reviews

I have worked for this company for 9 years and about 4 years ago the devil must have whispered in someone's ear because they changed their official HR policy to NO annual merit increases. Basically you have to get promoted or do work way above and beyond your job description to ever get a raise. I personally am going on 4 years with no raise and it's pretty painful considering record inflation.

While working at Lumen/Centurylink for 5 years I received one 3.5% raise after 5 years of being a top rated employee. There was a horrible culture where with enough years you could get away with murder and not be fired for anything, but your treated like crap if you don’t have 15 years under your belt. If you work work they’ll reward you by giving you more work with no increase in pay. I was hired as a contractor with the plan that they had to hire me full time after 6 months, but they immediately went back on their promise. The senior leadership are self-serving idiots who don’t understand their own business and will gaslight your at every opportunity. We were able to prove that the Minneapolis market needed to hire 200+ techs to get their numbers in line and they not only ignore it, but laid off more techs on top of it. There’s a lot more, but suffice to say don’t work for this company unless you can get a job in the corporate office.