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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      58% would recommend to a friend

      (7,766 total reviews)
      avatar

      Kate Johnson

      71% approve of CEO

      49% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      3.0
      Feb 23, 2018

      CTL- Pre-Merger was a better company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers are amazing! Flexibility is the biggest pro!!!!

      Cons

      Upper level management is clueless as to the unrest of their employees. Employees do not trust the C levels; they took huge bonuses for the merger and no raises given to the employees who make things function and grow the business.

      4.0
      Jan 24, 2018

      Great place to work, but going through a rough patch

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are really what make CenturyLink worth working for. When I started 5 years ago I was startled by the average tenure of the employees here, and it's the mutual respect and relationships that develop that are the leading cause of that. There is plenty of room for promotion and growth. My leaders have helped develop me for the next step, in every step of my career, and it's very easy to move into new roles and areas that will continue to build and develop your resume.

      Cons

      CenturyLink has been in the midst of a major merger and hurting financially. There are a lot of unknowns with new leadership coming in, and because of poor stock performance, there hasn't been a solid sense of any job security for well over a year.

      1.0
      Mar 29, 2015

      Truly horrible.

      Manager software development
      Recommend
      CEO approval
      Business Outlook

      Pros

      A paycheck while you look for a better job.

      Cons

      At a high-level, Centurylink is run as a holding-company that buys up smaller companies in order to increase the stock price. It isn't operated as a telecom, and the CEO's insane vision is to magically turn the entire company into a rebranded managed-services & consulting firm (ala IBM) called "Centurylink Technical Services" within 5 years. At the employee level, this is a toxic environment to work in. Brain drain: everyone with potential or self-respect has left, so that all that's left in the company are bitter, mean-spirited and cynical. Employee turnover is ridiculously high: there's always open positions at CenturyLink because people can't stand the place. No career growth; even if a position comes open, they'll hire from outside instead of promoting from within. My advice: avoid the place like the plague.

      Viewing 34 - 36 of 7,766 Reviews
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      Glassdoor has 8,415 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.