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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,790 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      49% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      1.0
      Mar 2, 2018

      Big company no cash

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      With the addition of Level 3 there is potential. You are selling products that the customer needs/wants.

      Cons

      Joined in 2017 in Sales. I asked about an employee discount on CenturyLink services (Internet, TV and phone). It is ridiculous!! MUCH less expensive to go with Comcast, Cox or AT&T! Level 3 acquisition closed November 2017. Former Level 3 CEO receives a $3M retention bonus (with another $3M to be paid Nov 2018). Dec 2017 CEO Glen Post sends a company wide email to all - "sorry no Holiday bonus this year". Jan 2018 CEO Glen Post sends another company wide email to all - "sorry no salary increases this year". Jan 2018 HR sends company wide email - "cell phone stipend to be cut in half". Comp plan is weak. Selling is easy - getting paid on what you sold is difficult.

      1.0
      Feb 15, 2018

      Hiring Scam

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros for this company.

      Cons

      There is currently an on-going hiring scam related to CenturyLink so beware.

      2.0
      Jan 25, 2018

      Falling apart at the seams

      Senior technology consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are nice enough and the benefits are pretty good for a big company. 401k match, some tuition reimbursement, health club reimbursement

      Cons

      The work, the culture, the environment and leadership. I joined in June of 2017 and it took until November to finally get on a real project. Lots of sitting around twiddling your thumbs. Management post merger is all screwed up. No one has any idea who's responsible for what, who's doing what and there is no guarantee of success for this company

      Viewing 340 - 342 of 7,790 Reviews
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      ReviewsLumen reviews

      Glassdoor has 8,440 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.