Pros
There are a lot of good people within the hosting and cloud ranks Engineers, PMs, Deployment managers, support, etc. Pockets of great managers
Cons
Unfortunately a landline company is in charge of what could be top tier managed hosting and cloud services. They can latch on other's vision for the company but they have no knowledge or patience to see the vision through because they have to, HAVE TO, pay that dividend to stockholders. They have cut employment and benefits to the bone. The headquarters and leadership needs to move away from the talent blackhole of Monroe, LA. No quality leadership wants to move to a town that uses the number of child dance studios as a selling point. Arts, culture, numerous institutes of higher learning, professional sports, etc or Duck Dynasty and Dance studios? Come on now.