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      Lumen

      Engaged Employer

      Lumen reviews

      3.4

      57% would recommend to a friend

      (7,791 total reviews)
      avatar

      Kate Johnson

      70% approve of CEO

      49% positive business outlook

      Ratings by demographic groups

      Lumen has an employee rating of 3.4 out of 5 stars, based on 7,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      8K reviews
      4.0
      Apr 4, 2016

      Great Company to work for if you can stand it

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The Company is growing, they provide training online, lots of time to do it, discounts off your home internet and phone, and room for growth.

      Cons

      Growing, but doing a lot of outsourcing and bringing in new leaders consistently that keeps changing the direction before the last directive is completely understood.

      3.0
      Mar 16, 2016

      Review for CTL

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      work from home 401K life insurance

      Cons

      management, lack of communication, processes

      4.0
      Mar 11, 2016

      uphill battle but trying hard to shift from traditional telco

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      lots of great individuals to work with, can find a good team. for such a gigantic company they try to have a good culture, and do a decent job. some good "new" products, with the correct projects to address issues, consolidate network, and billing to be more competitive and agile (as agile as a $18B company can me). So working on the right things to move everything in the right direction, to stop the bleeding. At least they were when I left in 2014.

      Cons

      Contracting vehicles needed some work. some customers had to sign 3-5 different contracts with 3-5 separate bills from 3-5 different entities. Lots of not so great individuals, lifers, there were 2 people with 45+ years with CL. its a mix of old guard and new guard. everyone needs to embrace the new products + new direction. it is no longer a "copper" telco. mid level managers get worked to the bone. one peer was working 90-100 hours a week as interim director, but never offered the job or pay to match. very little time for mentoring direct reports.

      Viewing 379 - 381 of 7,791 Reviews
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      ReviewsLumen reviews

      Glassdoor has 8,440 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.