Lumen reviews

3.4

56% would recommend to a friend

(7,796 total reviews)
avatar

Kate Johnson

68% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Nov 8, 2022

Poorly managed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible time off was available

Cons

Leadership focused on short term only No clear goals and objectives Retaliation to employees if management doesn’t agree Recommendations aren’t wanted or accepted unless they are easy and no cost

3.0
Nov 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and good benefits. Lots of sales enablement tools.

Cons

Very siloed. Lacking diversity and company culture. Processes are clunky and complicated. I was working for a network company and came to Lumen in hopes to use it as a path out of the telco space, and into an all-around tech sales role. Lumen claims that they are a "technology" company, but they are still very much a network company and are seen as such in the market. The depth of the product portfolio seems appealing, but they don't have a strong enough presence or story to tell anywhere outside of the network space.

1.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, work from home

Cons

Increasing amount of work, no increase in salary for cost of living or merit. No real training, they expect you to figure it out and will absolutely set you up for failure in a role. Benefit quality is decreasing.

Viewing 493 - 495 of 7,796 Reviews

Glassdoor has 8,445 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.