Lumen reviews

3.3

55% would recommend to a friend

(7,805 total reviews)
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Kate Johnson

67% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.3 out of 5 stars, based on 7,805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Mar 14, 2018

A garbage company

Recommend
CEO approval
Business Outlook

Pros

Good 401k match I have to have 20 words so I am writing this but this company is literally the worst company on the planet

Cons

Mail order prescription service A horrible health plan Horrible solutions engineer Terrible customer service They delay and fail to pay commission on time if ever Even the commission experts do not understand the compensation plan I was literally taken for thousands (over 100) in commission Very small stipend for cellular phone Micromanage employees Move accounts around multiple times a year even if working on sales Very back office not a sales oriented company Fail to implement even the simplest solutions such as plain old telephone service or dsl Lazy employees Not a competitive base salary Commodity product Terrible management and change out leadership annually Do not customize and work on true customer solutions just try and fit every customer into their solutions Will screw up analyzing out of the box Worked at the company over a decade and did not pay me out vacation salary or commission after I gave 2 weeks notice

3.0
Mar 8, 2018

CenturyLink culture is changing.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very professional workforce with many smart, talented individuals. Good benefits, flexible work environments.

Cons

Executive team will limit or remove salary increases and bonuses for employees but not themselves. Very top heavy management structure. Some growing pains with Level 3 merger.

3.0
Feb 27, 2018

Program Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Collaborative work environment Team members have a strong work ethic and a strong desire to deliver Opportunities for complex projects They have never missed a paycheck

Cons

Organization is disorganized and suffers from continual structural adjustments

Viewing 610 - 612 of 7,805 Reviews

Glassdoor has 8,454 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.