Lumen reviews

3.4

57% would recommend to a friend

(7,781 total reviews)
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Kate Johnson

70% approve of CEO

48% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Dec 24, 2017

Analyst

Recommend
CEO approval
Business Outlook

Pros

Some employees over time were very cool. They did not stick around though. Unfortunately, a very poor breed of management has run of the place and the only way to have a seat at the table is to convince them you are so stupid that you are not a threat to their position. Some can play that game, I could not. The only pro is you can come into work running on your last brain cell if you wish because most of your colleagues will already be on that level and keeping up will not be a challenge.

Cons

You do not learn anything. Management won't let you advance or move internally because they are all so dumb and under-qualified that anyone trying to learn or make more money is scary to them and a threat that must be eliminated. Very little turnover in management, mostly because nobody else would have them. They sit around, make bad decisions and collect a paycheck. Incompetence is not only appreciated, it thrives.

3.0
Jul 10, 2017

Systems Engineer

Recommend
CEO approval
Business Outlook

Pros

There are lots of opportunities to solve complex problems.

Cons

Employees no longer see merit increases nor bonuses.

2.0
Mar 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Phone skills, learn how to adapt to abrupt changes, temperament, Inside look at telecommunications practices, time management, people management, Sales Skills, knowing how to create solutions with product, account analytics, Good spiffs in sales dept.

Cons

Job Security, Micro-management, unrealistic goals, outdated practices and equipment, unorganized

Viewing 103 - 105 of 7,781 Reviews

Glassdoor has 8,430 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.