Lumen reviews

3.4

57% would recommend to a friend

(7,782 total reviews)
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Kate Johnson

70% approve of CEO

49% positive business outlook

Lumen has an employee rating of 3.4 out of 5 stars, based on 7,782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lumen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Sep 3, 2025

Pros all the way

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO Great compensation and bonuses

Cons

I have not come across any cons yet.

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Lumen Response
9mo
Thank you for taking the time to write a review. We’re glad to hear that your experience at Lumen has been positive and that you’re enjoying the benefits and opportunities available to you. We appreciate your feedback and are happy to have you on the team.
2.0
Sep 2, 2025

Toxic Culture

Recommend
CEO approval
Business Outlook

Pros

Some orgs do have a more positive outlook but only because they have removed all of the old leadership.

Cons

The culture is a push pull of the new people who are excited by the idea of change and the long term employees who have contributed to Lumen’s toxic culture across multiple iterations of the company and unfortunately for Lumen, those employees are winning.

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Lumen Response
9mo
Thank you for sharing your feedback with us. We know how important a supportive work environment is so we’re sorry to hear that your experience has not reflected that. We’re committed to creating an environment where all employees can contribute and succeed, with opportunities for professional growth and development. We really appreciate your feedback to help us improve and thank you for being part of the team.
4.0
Aug 29, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Work life balance is good

Cons

Relocation is expected as having mainly two locations

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Lumen Response
10mo
Thank you for sharing your experience with us. We’re happy to hear that you enjoyed the work-life balance during your time at Lumen. We wish you all the best as you continue with your career!
Viewing 196 - 198 of 7,782 Reviews

Glassdoor has 8,432 Lumen reviews submitted anonymously by Lumen employees. Read employee reviews and ratings on Glassdoor to decide if Lumen is right for you.