Lumos Fiber reviews

2.9

47% would recommend to a friend

(59 total reviews)
avatar

Brian​ Stading

44% approve of CEO

36% positive business outlook

Lumos Fiber has an employee rating of 2.9 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lumos Fiber employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

59 reviews
1.0
Jul 29, 2017

As Usual Do Nothing Management Posts Glowing Reviews For Themselves

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to work until some idiot promoted a know nothing manager to another position that he has no clue about. How can someone with no knowledge of outside plant workings come in and terminate people,be shown why there was an honest mistake made and still not fix there mistake. Thank goodness for Karma.

Cons

As you read these reviews you can see that the workers tell there side and the kiss up managers like *** ***** post great reviews to hide there do nothing actions.

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Lumos Fiber Response
1y
Your feedback is important, and we thank you for sharing your experiences. At Lumos, we are committed to fostering a positive and inclusive workplace environment. Perspectives like yours help us continually evaluate and enhance our efforts to support employee engagement and satisfaction. If you’d like to follow up or share more about your experience, feel free to reach out to us directly at recruitingteam@lumosfiber.com
1.0
Jun 9, 2017

Needs to keep their word and provide training

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People were nice that I met.

Cons

I was told I would be coming into the office for training but was only in the office maybe 3 times. When I was there manager was talking at or there employees desks or outside smoking. No training provided you had to learn what you did online. It's pretty bad when a manager tells you I know I have neglected you but it's your own fault if you fail. Also, if she spent more time working she wouldn't have to work at home late hours.

avatar
Lumos Fiber Response
1y
Thank you for taking the time to share your experience. At Lumos, we’re focused on strengthening both our training programs and leadership development to better support our team. Feedback like yours helps highlight where we can improve and where to focus our efforts as we grow. If you'd like to share more about your experience, we’d appreciate the opportunity to listen—feel free to reach out to us directly at recruitingteam@lumosfiber.com.
Viewing 46 - 48 of 59 Reviews

Glassdoor has 62 Lumos Fiber reviews submitted anonymously by Lumos Fiber employees. Read employee reviews and ratings on Glassdoor to decide if Lumos Fiber is right for you.