Does Lush pay their employees well?

According to anonymously submitted Glassdoor reviews, Lush employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Lush. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Lush?

57% of Lush employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lush 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Lush?

Sales Assistant (577) , Sales Associate (325) , Supervisor (141) , Retail Sales Assistant (61) , Sales Ambassador (49) , Production Assistant (44) , Retail Sales Associate (40) , Seasonal Sales Associate (40) , Store Manager (38) , Sales (34) , Retail Assistant (32) , Manager (27) , Shop Assistant (24) , Trainee Manager (22) , Stock Assistant (21)

What are the pros of working at Lush according to real employee reviews?

"pay was good and products" ((in 170 reviews)); "Great Enironment and People!" ((in 122 reviews)); "The training they provide is good." ((in 103 reviews)); "All good and great team" ((in 97 reviews)); "The 1/2 price discount and the friendly staff and learning about different ingredients and how products are made." ((in 96 reviews))

What are the cons of working at Lush according to real employee reviews?

"Poor management and lies about being an ethical company" ((in 197 reviews)); "Long hours and bad to work into the night" ((in 45 reviews)); "Only one male supervisor is actually good at his job, girl supervisors want to help but have no power, team nice but catty atmosphere" ((in 40 reviews)); "LOW SALARIES believe me we don’t get paid enough even though we’re pressured most of the time" ((in 35 reviews)); "Bullying is rife and head office are aware of the issue but refuse to do anything about it." ((in 33 reviews))

What are the top reviewed Lush locations?

New York , Chicago , Portland , Short Pump , Skokie , Appleton , Austin , Houston , Nashville , San Francisco , Las Vegas , Atlanta , Jersey City , Rockaway , Wayne , Cherry Hill , Huntsville , Boise , Naperville , Orland Park , Schaumburg , Saint Louis , Penn Yan , Albany , Garden City , Lake Grove , Nanuet , Staten Island , Westbury , Troy

Lush reviews

3.6

57% would recommend to a friend

(2,217 total reviews)

Mark Constantine

52% approve of CEO

36% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Lush has an employee rating of 3.6 out of 5 stars, based on 2,217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lush employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Mar 8, 2016

The most enjoyable job I've ever had

Sales

Recommend

CEO approval

Business Outlook

Pros

Fantastic training. The best managers I've worked for. Friendly team. Incredible products. Brilliant employee benefits. Good wage.

Cons

Some communication lost in translation when filtered through supervisory team. With most contracts being part time, it does give opportunity for bitchiness when some team members aren't around - as the team is made up by a large amount of part time staff, there's increased chance of characters clashing with one another, especially as those hired typically have strong personalities. Full time contracts not available until senior level.

3.0

Mar 8, 2016

Good company but many inconsistencies.

Supervisor

Recommend

CEO approval

Business Outlook

Pros

- 50% Discount - Generally friendly staff and working environment - Opportunities to showcase skills - Opportunities to move around in the company. - External Training - Free products - Does a lot for Charity - Can actually have a chat with people without feeling like you have to force sales down their throat. - Rotas done 4 weeks in advance so can plan personal life however this isn't the case for all stores.

Cons

-High expectations from head office with regards to customer service that many customers don't enjoy. - Inconsistencies with management. - Can be favouritism - Small team means that if there are disagreements it can make things uncomfortable. - No area managers so if things go wrong in stores it has to get really bad before anyone notices. - Some things from head office come across as disorganised and rushed.

4.0

Feb 26, 2016

Sales Assistant

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Competitive salary in comparison to other Sales assistant positions in other shops Great atmosphere

Cons

To he honest, I have nothing to say!

Viewing 2131 - 2133 of 2,217 Reviews

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Lush reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

The most enjoyable job I've ever had

Good company but many inconsistencies.

Sales Assistant

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