Is Lyft a good company to work for as a Community Operations Associate?

Community Operations Associate professionals working at Lyft have rated their employer with 2.1 out of 5 stars in 124 Glassdoor reviews. This is a lower than average score with the overall rating of Lyft employees being 3.8 out of 5 stars. Search open Community Operations Associate Jobs at Lyft now and start preparing for your job interview by browsing frequently asked Community Operations Associate interview questions at Lyft .

Does Lyft pay Community Operations Associate employees well?

Community Operations Associate professionals rate their compensation and benefits at Lyft with 2.2 out of 5 stars based on 124 anonymously submitted employee reviews. This is 48.3% worse than the company average rating for salary and benefits. Find out more about Community Operations Associate salaries at Lyft.

What are the top reviewed jobs at Lyft?

Driver (2366) , Software Engineer (154) , Rideshare Driver (132) , Community Associate (127) , Senior Software Engineer (51) , Data Scientist (48) , Uber/Lyft Driver (47) , Independent Contractor (38) , Product Manager (32) , Customer Service Representative (31) , Operations Associate (30) , Ride Share Driver (23) , Operations Lead (22) , Recruiter (22) , Operations Manager (18)

What are the pros of working at Lyft according to real employee reviews?

"If you drive during prime time you can really make bank which is great for people in between jobs." ((in 316 reviews)); "It's a great way to make your car holistically useful to the community at large while making good money." ((in 235 reviews)); "Flexible hours and fun you get to chat and listen to music all day esstenially." ((in 223 reviews)); "I think the culture and company is great in the United States" ((in 191 reviews)); "So many great benefit and driver reward programs" ((in 160 reviews))

What are the cons of working at Lyft according to real employee reviews?

"Pay is low and you have to work your way up which could take a while." ((in 260 reviews)); "Bad management and lack of direction" ((in 99 reviews)); "No bonuses and less per mile pay" ((in 71 reviews)); "Poor leadership and frequent change of priorities" ((in 67 reviews)); "Lots of Layoffs" ((in 47 reviews))

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Lyft

Lyft Community Operations Associate reviews

2.1

16% would recommend to a friend

(124 total reviews)

David Risher

Not enough data to show CEO approval

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.8

Culture & values

2.2

Senior management

2.2

Compensation and benefits

2.2

Career opportunities

Community Operations Associate employees have rated Lyft with 2.1 out of 5 stars, based on 124 company reviews on Glassdoor. This indicates that most Community Operations Associate professionals have an average working experience there. Lyft is rated 45% below average by Community Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

124 reviews

1.0

Sep 2, 2019

Terrible Management

Community associate

Recommend

CEO approval

Business Outlook

Pros

Benefits like vision, dental, medical, and mental health

Cons

Managers don't listen, are insecure, and ineffective. Racial and gender bias goes completely unchecked.

3.0

Aug 27, 2019

Great company, little room for growth

Community associate

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, incredible teams. I love what Lyft stands for and the tools they provide their employees.

Cons

Going public has changed budgets thus limiting available promotions

3.0

Aug 9, 2019

CA

Community associate

Recommend

CEO approval

Business Outlook

Pros

I love my co-workers, awesome benefits, and lots of learning opportunities.

Cons

Hard to move up even if you have a lot of experience prior to coming on board, low pay, since they have gone public a lot of things are being cut. Decrease in pay to our drivers has made them increasingly volitile and unhappy we get to be the face they complain to about everything they are unhappy with and it gets overwhelming especially if you are a CA in the express drive location.

Viewing 91 - 93 of 124 Reviews

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Lyft

Lyft Community Operations Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Terrible Management

Great company, little room for growth

CA

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