Is Lyft a good company to work for as a Community Operations Associate?

Community Operations Associate professionals working at Lyft have rated their employer with 2.1 out of 5 stars in 124 Glassdoor reviews. This is a lower than average score with the overall rating of Lyft employees being 3.8 out of 5 stars. Search open Community Operations Associate Jobs at Lyft now and start preparing for your job interview by browsing frequently asked Community Operations Associate interview questions at Lyft .

Does Lyft pay Community Operations Associate employees well?

Community Operations Associate professionals rate their compensation and benefits at Lyft with 2.2 out of 5 stars based on 124 anonymously submitted employee reviews. This is 48.3% worse than the company average rating for salary and benefits. Find out more about Community Operations Associate salaries at Lyft.

What are the top reviewed jobs at Lyft?

Driver (2366) , Software Engineer (154) , Rideshare Driver (132) , Community Associate (127) , Senior Software Engineer (51) , Data Scientist (48) , Uber/Lyft Driver (47) , Independent Contractor (38) , Product Manager (32) , Customer Service Representative (31) , Operations Associate (30) , Ride Share Driver (23) , Operations Lead (22) , Recruiter (22) , Operations Manager (18)

What are the pros of working at Lyft according to real employee reviews?

"If you drive during prime time you can really make bank which is great for people in between jobs." ((in 318 reviews)); "Work when you want and earn what you want (you can make good money)." ((in 234 reviews)); "Flexible hours and fun you get to chat and listen to music all day esstenially." ((in 226 reviews)); "I think the culture and company is great in the United States" ((in 190 reviews)); "Great benefits with insurance and ride credits." ((in 160 reviews))

What are the cons of working at Lyft according to real employee reviews?

"Pay is low and you have to work your way up which could take a while." ((in 269 reviews)); "No bonuses and less per mile pay" ((in 75 reviews)); "Poor leadership and frequent change of priorities" ((in 63 reviews)); "Lots of Layoffs" ((in 44 reviews)); "Bad managers are not disciplined or held accountable, even when there is extreme turnover" ((in 32 reviews))

Skip to content Skip to footer

Notifications

Lyft

Lyft Community Operations Associate reviews

2.1

16% would recommend to a friend

(124 total reviews)

David Risher

Not enough data to show CEO approval

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

2.8

Culture & values

2.2

Senior management

2.2

Compensation and benefits

2.2

Career opportunities

Community Operations Associate employees have rated Lyft with 2.1 out of 5 stars, based on 124 company reviews on Glassdoor. This indicates that most Community Operations Associate professionals have an average working experience there. Lyft is rated 45% below average by Community Operations Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

124 reviews

3.0

Aug 6, 2019

Not paid enough

Community associate

Recommend

CEO approval

Business Outlook

Pros

Work environment is pretty awesome. The company does a good job at keeping employees happy by providing lunch once a week and team outings every quarter.

Cons

We are the face of the company. We should live and breathe customer service. But the type of drivers and situations we have to deal with are pretty crazy. I don't get paid enough to get yelled at something that is totally out of my control.

4.0

Jul 13, 2019

Lyft review

Community associate

Recommend

CEO approval

Business Outlook

Pros

Very flexible. Pretty good pay for entry level.

Cons

I was with a temp agency, hard to move up.

4.0

Jul 7, 2019

It’s almost what I thought

Community associate

Recommend

CEO approval

Business Outlook

Pros

Benefits, in the field, network opportunity, for expansion

Cons

Pay rate, reactive, passive aggressive leadership

Viewing 94 - 96 of 124 Reviews

Top companies for "Compensation and Benefits" near you

Apple

4.2★Compensation & Benefits

Intel Corporation

3.8★Compensation & Benefits

Qualcomm

4.0★Compensation & Benefits

Honeywell

4.0★Compensation & Benefits

Jobs at Lyft

Public Policy Manager, State and Local

Executive Social and Communications Manager

Public Policy Manager, State and Local

Senior Manager, Policy Communications - LUS & Social Impact

Staff Product Manager, Core Rider

Lyft reviews FAQs

Lyft reviews Lyft Community Operations Associate reviews

Lyft

Lyft Community Operations Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not paid enough

Lyft review

It’s almost what I thought

Top companies for "Compensation and Benefits" near you

Jobs at Lyft

Lyft reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Lyft reviews FAQs

Jobs at Lyft