Lyft reviews

3.8

74% would recommend to a friend

(2,153 total reviews)
avatar

David Risher

63% approve of CEO

51% positive business outlook

Lyft has an employee rating of 3.8 out of 5 stars, based on 2,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyft employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Oct 26, 2020

Messy

Recommend
CEO approval
Business Outlook

Pros

Great benefits , unlimited PTO if you can take it

Cons

Middle management (team leaders) get ignored. Looked down on for complaints that department was the Only one on phones, Then sister department got praised for adding phones. Agents are babied and it’s hard to manage performance due to lacking standards and goals.

3.0
Oct 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, luxury to network with other leaders in the company, travel perks that were lenient at one point, and a lot of personal development opportunities.

Cons

A lot of thought leaders but with poor execution, that's from top leadership all the way down to ground leaders. It seemed like it was hard to get everyone to speak one universal language to carry a cohesive mission, especially with so many business lines at one point (contract drivers, rentals, bikes and scooters, driver centers). A lot of people took on more work than they should and a lot of people skated by without others noticing. It was difficult to work without alignment and not knowing which vertical your team falls on or even just who to report to sometimes.

4.0
Sep 14, 2020

Pros and cons

Recommend
CEO approval
Business Outlook

Pros

Good benefits, Flexible work hours, direct access to management, work life balance for salary positions.

Cons

faux diversity and inclusion, typical office politics, poor business outlook, reactive instead of proactive environment.

Viewing 247 - 249 of 2,153 Reviews

Glassdoor has 5,591 Lyft reviews submitted anonymously by Lyft employees. Read employee reviews and ratings on Glassdoor to decide if Lyft is right for you.