Lyric reviews

3.5

61% would recommend to a friend

(44 total reviews)
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Andrew Kitchell

68% approve of CEO

58% positive business outlook

Lyric has an employee rating of 3.5 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lyric employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

44 reviews
5.0
Jan 3, 2020
Recommend
CEO approval
Business Outlook

Pros

- Access to company leadership & understanding of strategy - Differentiated product - Fast-moving culture - Fun, hard-working people -- and without a "tech bro" vibe - Nice perks -- e.g. breakfast on Mondays, lunches on Wednesdays, happy hours on Fridays

Cons

- Direction changes quickly -- but that comes with the startup territory - Slower growth relative to other companies in the space

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Lyric Response
6y
Thank you for sharing your experience about working at Lyric! I’m glad to hear that you are enjoying the ride and felt compelled to share that insight with others. We put a lot of work into creating a unique, inclusive, hard working culture and we hope that continues to shine through as our company grows. If you have any additional feedback or ideas, myself and our People Operations team is always open! Thank you for your continued dedication to Lyric. - Andrew
1.0
Dec 14, 2019

Culture = Toxic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some great people at Lyric

Cons

Previous reviews on culture ring true. The people who have moved up in the company into leadership roles are the type that lie, manipulate, and are generally not trustworthy. If you’re lucky enough to be on certain teams (brand), you might be okay provided you’re a good little drone. If you disagree with anything even in the face of facts, you won’t be there long. Andrew the CEO, means well, but has surrounded himself by terrible leaders (using the term leader here is an insult to actual leaders) and unfortunately he listens to them. There has been extremely limited growth for over a year and the few things that have been done aren’t remotely profitable and won’t be. Lyric has been firing people like crazy for the last 6 months quite randomly and while some have been warranted, most were not. Lyric is kind of like if WeWork, Uber, and Theranos had a baby.

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Lyric Response
6y
There are a couple of pieces of feedback I’d like to address here. First, I’m disappointed that you feel Lyric’s culture was not a positive experience for you. Of the many ways I’d hope teammates & our guests would describe Lyric, these are never the words I’d hope anyone would express. I truly wish you’d had a different experience working with our team, as I believe deeply in the people we work with and want to set each of our employees up for success at Lyric and beyond. Second, with regards to your comments on company leadership, I want to acknowledge that I, and other leaders, should always be striving to improve, to take care of their team, and to build a healthy environment. While that’s not easy, it is my expectation of all leaders, including myself. Again, I’m disappointed we did not deliver for you. I wish you luck in your next endeavor, and I sincerely wish you & I had found time to speak more about any challenges you were facing while you were part of the Lyric team. Best, Andrew
3.0
Nov 15, 2019

Exciting company, not much career growth guidance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun culture Exciting time of growth internally and externally Great benefits Hardworking/dedicated employees

Cons

Not much career growth guidance from leadership Some lack of transparency from up top (to be expected at this stage of startup though)

Viewing 19 - 21 of 44 Reviews

Glassdoor has 48 Lyric reviews submitted anonymously by Lyric employees. Read employee reviews and ratings on Glassdoor to decide if Lyric is right for you.