M&T Bank reviews

3.3

48% would recommend to a friend

(2,892 total reviews)
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Rene F Jones

54% approve of CEO

45% positive business outlook

M&T Bank has an employee rating of 3.3 out of 5 stars, based on 2,892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The M&T Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Feb 2, 2015

Don't stay too long

Recommend
CEO approval
Business Outlook

Pros

Company is "safe" financially for a bank, never lost money when economy turned, due to being a non-speculative cash flow based lender. Flexible work arrangements are becoming more and more accepted. As a general rule, most senior managers care about their employees and treat them as real people.

Cons

Raises are almost never dictated by performance. The longer you stay, the more your salary will be hurt compared to the market. External talent gets corporate title promotions faster then longer tenured employees attempting to rise up the ranks.

1.0
Aug 4, 2014
Recommend
CEO approval
Business Outlook

Pros

The time off was nice but that's about it.

Cons

Beware to anyone considering working here...especially if you're outside the organization and have never been in a "Bank" environment. The culture is horrible...especially in the building I was in. The majority of people were non-social and made you feel uncomfortable by their unfriendliness and they distanced themselves from you. There's no fraternization, no camaraderie with other coworkers....just a constant "CYA" atmosphere where everyone is afraid to offend the next person and if you do, beware! If you don't fit in or conform...watch out! The work environment's most common statement is, "The Bank" says do this or "The Bank" says do that and it's very similar to the Wizard of Oz whereby everyone has to listen without any voice or opinion!! You'll never have your ideas or suggestions heard as "The Bank" has their own way of doing things and if you don't like it, either keep your mouth shut or find another job. The management I was subjected to was awful and never provided any guidance as a new employee to get acclimated to "The Bank" ways and the unwritten rules of how to work with the numerous departments that we had to deal with. Speaking of....it's insane how many people are involved with the simplest things all because of the CYA environment that exists there. The waste of time, energy and effort is unbelievable all because of "The Bank's" culture. The management (which are all VP's) only cares to "look" good in their supervisors eyes and could care less about anything else...especially the people that work under them. They will fabricate and exaggerate reports all to satisfy the folks in Buffalo. During a week long stay in the hospital, my supervisor never called or visited to see how I was doing and never asked how I was once I returned. She only had one thing on her mind...get projects done so SHE could look good. That spoke volumes about her character and that is when I knew I made a mistake going to M&T. I will say that at the Branch level the people there were more friendly and outgoing and perhaps it's because they have more "people skills" unlike the "institutionalized zombies" in the corporate offices. To anyone considering employment at M&T....just be careful for what "think" what you're getting into. It's NOT AT ALL what they tell you it will be. – less

2.0
Jan 17, 2013
Recommend
CEO approval
Business Outlook

Pros

The company is very stable (read: boring) and it's hard to get fired. You can move to other parts of the company pretty easily as long as you're qualified and you have a good reason, as they really do want you to be providing as much value to the organization as possible. As long as you have a manager who doesn't micromanage you and you don't dislike the work you're doing, it's not too bad. If your goal is a stable job that will pay the bills, M&T will definitely cut it. They give you a very generous amount of time off, so work/life balance is almost never an issue (except finance where typical work hours are 10-15 hours a day+weekends). People here are friendly and family-oriented. You can pretty much work here for the rest of your life without worrying about losing your job.

Cons

Senior management is full of judgmental dinosaurs and is still a boy's club. Managers are managers because they've been at the bank for so long or know the right people but are not always great leaders. There is no room to promote. There are way too few positions for higher level managers so there is no motivation to do great work for the company. Raises just match inflation, if even. The difference between ok work, good work, and great work is pretty much nothing in terms of compensation and bonuses. It will usually take you at least 8-10 years to get into a managing role. Employee engagement is a joke and compensation is severely below industry average. You're going to hit a brick wall if you're the creative/ambitious type and your goal is upward mobility. The attitude is "we've been doing it for x years and it has worked for that long; why bother with change." Yes it's a bank - and banks are highly regulated. Unfortunately, since no one moves to Buffalo unless they have family there, people tend to cling to the same old outdated ideas and technology. The company will continue to get trampled by regulators asking them to improve process efficiency. If M&T does not adapt to the changing environment, it will continue to lose talent.

Viewing 61 - 63 of 2,892 Reviews

Glassdoor has 3,136 M&T Bank reviews submitted anonymously by M&T Bank employees. Read employee reviews and ratings on Glassdoor to decide if M&T Bank is right for you.