Does MAPFRE Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, MAPFRE Insurance employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at MAPFRE Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at MAPFRE Insurance?

39% of MAPFRE Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MAPFRE Insurance 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at MAPFRE Insurance?

Claims Adjuster (21) , Customer Service Representative (15) , Claims Representative (13) , Customer Service Representative (CSR) (9) , Manager (9) , Casualty Claims Adjuster (4) , Customer Service Representative II (4) , Administrative Assistant (3) , Analyst (3) , Business Development Manager (3) , Claim Adjuster (3) , Claims (3) , Insurance Agent (3) , Accountant (2) , Actuary (2)

What are the pros of working at MAPFRE Insurance according to real employee reviews?

"Great benefits and promotes from within" ((in 38 reviews)); "Great people: non" ((in 26 reviews)); "Coworkers were friendly and supportive" ((in 11 reviews)); "Curently have the option to work from home" ((in 10 reviews)); "Free coffee; covered parking; paycheck hasn't bounced yet; well" ((in 9 reviews))

What are the cons of working at MAPFRE Insurance according to real employee reviews?

"Very low pay compared to industry" ((in 17 reviews)); "Some teams have zero training and the organization as a whole is very resistant to change." ((in 11 reviews)); "Low salary, lack of development" ((in 11 reviews)); "I finally had to quit a few months ago due to the supervisor and all the sh" ((in 11 reviews)); "The managers talk a lot of talk but won’t come out of their office to help or actually see what’s going on in the office." ((in 10 reviews))

What are employees saying about MAPFRE Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MAPFRE Insurance layoffs and their outlook for job security at MAPFRE Insurance in 2026.

What are the top reviewed MAPFRE Insurance locations?

Webster , Gilbert , Boston , Columbus , Worcester , Garden City , Branford , Miami , New Brunswick , Randolph , Los Angeles , Santa Monica , Pomfret , Panama City , Charlton , Milford , Shrewsbury , South Florida

MAPFRE Insurance reviews

3.0

39% would recommend to a friend

(351 total reviews)

Jaime Tamayo

44% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MAPFRE Insurance has an employee rating of 3.0 out of 5 stars, based on 351 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MAPFRE Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

351 reviews

3.0

Apr 25, 2013

Satisfied, depending on management group

Claim representative senior

Recommend

CEO approval

Business Outlook

Pros

Excellent atmosphere stressed by front lines management. Supportive front lines management, though style differs between front lines managers.

Cons

Lack of cohesion with front lines and senior managers adds a feeling of chaos at times. Antiquated IT and systems.

2.0

Apr 22, 2013

Slow advancement, same monotonous boring routine day after day, and horrible company structure

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

If you come in with background insurance knowledge you can start off with a little higher pay. 401K, dental, vision plans are ok. Environment is ok if you're alright with the same mundane boring routine day after day.

Cons

Working in the customer service department is hell. You get nothing but complaints from customers and agents all day. Training is a joke. Company drops the ball all the time. ID cards and other documents are sometimes never sent to policyholders, agent websites and software crashes are almost every other day, accounting messes up the billing almost every month which leads to more disgruntled customers, company has no organization, advancement is extremely slow, expect maybe a .20 cent raise if you work your a#$ off for one year with a perfect attendance.

4.0

Mar 8, 2013

It's a pretty good place to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive salary and benefits package.

Cons

Work/Life balance needs improvement in some areas of the company.

Viewing 340 - 342 of 351 Reviews

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Jobs at MAPFRE Insurance

APRAISER A

Mayaguez, PR

View job

Claims Adjuster I (Remote)

Custodian (Monday through Friday, 4:30 p.m. to 1:00 a.m.)

IT QUALITY CONTROL SUPERVISOR

TRAMITADOR/A TECHNICAL CA BRANCHES