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MAPFRE Insurance

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MAPFRE Insurance reviews

3.1

42% would recommend to a friend

(90 total reviews)
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Jaime Tamayo

53% approve of CEO

51% positive business outlook

Reviews by job title

90 reviews

Reviews about "Compensation"

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2.0
Jun 1, 2014

Stressful and frustrating

Recommend
CEO approval
Business Outlook

Pros

Great coworkers and nice facility

Cons

Systems are horrible - complicated and frustrating. Spanish corporation - they implemented their system over the US system instead of investing the money to create a better system. IT works endlessly trying to maintain it but for the West Coast office it is still a nightmare. Management on WC is not good - they appear to be hiding the real issues from the East Coast office and the Spanish super management. A lot of good adjusters have left after getting frustrated and they are slow to replace people - which gives the rest of the adjusters an even greater workload. Pay is also lower than a lot of other companies and they do not do a good job of promoting from within.

2.0
Apr 22, 2013
Recommend
CEO approval
Business Outlook

Pros

If you come in with background insurance knowledge you can start off with a little higher pay. 401K, dental, vision plans are ok. Environment is ok if you're alright with the same mundane boring routine day after day.

Cons

Working in the customer service department is hell. You get nothing but complaints from customers and agents all day. Training is a joke. Company drops the ball all the time. ID cards and other documents are sometimes never sent to policyholders, agent websites and software crashes are almost every other day, accounting messes up the billing almost every month which leads to more disgruntled customers, company has no organization, advancement is extremely slow, expect maybe a .20 cent raise if you work your a#$ off for one year with a perfect attendance.

4.0
Mar 8, 2013

It's a pretty good place to work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive salary and benefits package.

Cons

Work/Life balance needs improvement in some areas of the company.

Viewing 88 - 90 of 90 Reviews

Glassdoor has 415 MAPFRE Insurance reviews submitted anonymously by MAPFRE Insurance employees. Read employee reviews and ratings on Glassdoor to decide if MAPFRE Insurance is right for you.