Does MASS MoCA pay their employees well?

According to anonymously submitted Glassdoor reviews, MASS MoCA employees rate their compensation and benefits as 1.9 out of 5. Find out more about salaries and benefits at MASS MoCA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MASS MoCA?

37% of MASS MoCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MASS MoCA 2.3 out of 5 for work life balance, 2.4 for culture and values and 2.1 for career opportunities.

What are the pros of working at MASS MoCA according to real employee reviews?

"Great people to work with in a great enviornment" ((in 4 reviews))

What are the cons of working at MASS MoCA according to real employee reviews?

"low pay, on your feet all day, expected to take abuse from patrons, director/ high office staff dismiss you as a real person with importance, required to work long festival hours" ((in 5 reviews)); "Management lacks clear direction and often appears disconnected from the day" ((in 3 reviews))

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MASS MoCA

MASS MoCA reviews

2.6

37% would recommend to a friend

(23 total reviews)

Kristy Edmunds

15% approve of CEO

26% positive business outlook

Ratings by category

2.4

Culture & values

2.3

Work/Life balance

2.1

Diversity & inclusion

2.1

Career opportunities

2.0

Senior management

1.9

Compensation and benefits

MASS MoCA has an employee rating of 2.6 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MASS MoCA employee rating is 30% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

23 reviews

4.0

Aug 17, 2018

No Place Like It

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Scrappy, talented, motivated staff makes the near-impossible happen on a daily basis.

Cons

Ambitious year-round programming can sometimes result in employee burnout.

4.0

Apr 6, 2016

Intern

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A great place to be to get involved with experimental contemporary art! Great people, fascinating exhibitions, and an amazing center for performing arts.

Cons

Museum relies too much on interns to staff major events, like music festivals. Worked two fifteen-hour days in a row at one festival.

1.0

Jun 23, 2025

not worth it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Turnover was high, which only compounded the stress on remaining staff. Professional development opportunities were minimal, and long-term growth within the organization felt more like a hope than a plan.

Cons

While MASS MoCA presents itself as a dynamic and forward-thinking institution in the arts, my experience working there was marked by significant organizational and cultural challenges that overshadowed the excitement of being part of such a renowned museum. Turnover was high, which only compounded the stress on remaining staff. Professional development opportunities were minimal, and long-term growth within the organization felt more like a hope than a plan.

Viewing 7 - 9 of 23 Reviews

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Jobs at MASS MoCA

Event Security Guard (Part-Time, Onsite)

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Camp MASS MoCA Teaching Artist (Temporary/Seasonal/1099: Full-Time, Onsite)

North Adams, MA

View job

Museum Attendant (Part-Time, Temporary/Seasonal)

Museum Attendant (Part-Time, Permanent)