Question 1

Is MCC a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at MCC have rated their employer with 2.6 out of 5 stars in 27 Glassdoor reviews. This is a lower than average score with the overall rating of MCC employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at MCC now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at MCC.

Question 2

Does MCC pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at MCC with 2.7 out of 5 stars based on 27 anonymously submitted employee reviews. This is 25.8% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at MCC.

Question 3

How happy are Customer Service (CSR) professionals working at MCC?

Accepted Answer

28% of Customer Service (CSR) employees at MCC would recommend their employer to a friend. This rating has decreased by 52% in the past 12 months. Customer Service (CSR) professionals have also rated MCC with a 3.0 rating for work-life-balance, 2.5 rating for diversity and inclusion, 2.3 rating for culture and values and 2.3 rating for career opportunities.

Question 4

What are the top reviewed jobs at MCC?

Accepted Answer

Press Operator (42), Machine Operator (26), Press Assistant (18), Customer Service Representative (16), Packer (16), Material Handler (12), Slitter Operator (11), Customer Service Representative (CSR) (9), Finishing Operator (9), Maintenance Technician (8), Printing Press Operator (8), Production (8), Rewind Operator (8), Manager (7), Quality Technician (6)

Question 5

What are the pros of working at MCC according to real employee reviews?

Accepted Answer

"Great people to work with both Management and floor workers." ((in 67 reviews)); "Not difficult and very good pay" ((in 51 reviews)); "The benefits are good." ((in 48 reviews)); "Great coworkers but we have been left in the dark." ((in 19 reviews)); "Great team and energy to make a difference." ((in 12 reviews))

Question 6

What are the cons of working at MCC according to real employee reviews?

Accepted Answer

"Poor management, poor since of belonging, again poor management…" ((in 39 reviews)); "Poor communication and lack of improving turnover" ((in 17 reviews)); "Leadership and corporate have done a very good job to keep the entire population informed along the way." ((in 15 reviews)); "No training when our job duties are changing (you must train on your own time and dime!) and the standards for each plant varies wildly." ((in 12 reviews)); "Long hours on concrete floor." ((in 11 reviews))

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