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      MCI

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      MCI reviews

      3.6

      66% would recommend to a friend

      (402 total reviews)
      avatar

      Sébastien Tondeur

      90% approve of CEO

      54% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.3

      Work/Life balance

      3.3

      Senior management

      3.2

      Compensation and benefits

      3.1

      Career opportunities

      MCI has an employee rating of 3.6 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      402 reviews
      3.0
      May 31, 2021

      Poor Communication but easy work

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The current job is very easy.

      Cons

      Management is severely lacking. Communication is very bad. It seems like the supervisors were not properly trained, they don't keep up communication with employees under them. I got several emails from at least 3 different people claiming to be my supervisor. I wasn't properly put into the system, and there was miscommunication about what client I was working for, so I missed training for the client they finally put me on. My supervisor was also very rude! Things seem to be improving slowly, but the lack of communication is a big no-no in a company like this!

      5.0
      May 28, 2021

      Great place to work

      Learning and development specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      You work with great people and learn a lot. Flexibility and good work-life balance Upper management leads well

      Cons

      Unclear promotion opportunities for employees. Sometimes it can become less transparent related to company challenges

      1.0
      May 24, 2021

      Stay away

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The opportunity to travel and some good colleagues ( who deal with the same problems)

      Cons

      The management thinks only of itself. There is no initiative to grow within your function and they do not promote you, even if you do the work of a manager, just so they can continue to pay you peanuts. Employees are not being put at the core of the company. Over the last years, it looked like a dovecote. Most of the business is run by interns, if only clients knew...

      Viewing 232 - 234 of 402 Reviews
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      ReviewsMCI reviews

      Glassdoor has 661 MCI reviews submitted anonymously by MCI employees. Read employee reviews and ratings on Glassdoor to decide if MCI is right for you.