Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (115) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Full time hours with average work from home pay for customer service ($12.00)." ((in 36 reviews)); "The people there are great and enjoy being around them" ((in 31 reviews)); "Training was good but minimal." ((in 19 reviews)); "Supervisors are supportive and encouraging" ((in 19 reviews)); "Great coworkers and really loved the work" ((in 17 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 37 reviews)); "No benefits until after 90 days on the job." ((in 9 reviews)); "Lack of communication happens quite often" ((in 8 reviews)); "Really low base salary for a company at KL" ((in 7 reviews)); "Copying and pasting "upper management" daily notices to employees on a team and pressing "send" to the team requires no effort." ((in 5 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

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MCI

MCI reviews

3.3

57% would recommend to a friend

(514 total reviews)

Anthony Marlowe

61% approve of CEO

60% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

2.9

Compensation and benefits

MCI has an employee rating of 3.3 out of 5 stars, based on 514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

514 reviews

2.0

Mar 3, 2022

okay..

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

easy hiring process, decent pay

Cons

the hours were not great

4.0

Feb 17, 2022

Good place to work at.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Positive work environment and they will develop your skillsets' in sales.

Cons

It is a very fast pace job.

4.0

Feb 8, 2022

Good place to work

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Flexible Hours Good management Compensation was fair

Cons

Highly repetitive Highly Competitive High employee turnover

Viewing 304 - 306 of 514 Reviews

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Jobs at MCI

CALL CENTER REPRESENTATIVE Full-Time

Experienced Tax Professional (Uncredentialed)

Killeen, TX

View job

Customer Service Representative (Nights)

CALL CENTER CLAIMS REPRESENTATIVE (Full-Time & Part-Time)

Blended Call Center Representative (Inbound & Outbound)

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