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      MCI

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      MCI reviews

      3.3

      57% would recommend to a friend

      (513 total reviews)
      avatar

      Anthony Marlowe

      61% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      MCI has an employee rating of 3.3 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      513 reviews
      3.0
      Jun 24, 2021

      Your experience depends on the project

      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, friendly staff, good supervisors

      Cons

      Pay is mediocre, projects are short (which could be good or bad depending on what you're looking for), jobs change without much notice, upper management seems to treat supervisors poorly, the benefits are poor and astromically expensive.

      1.0
      Jun 16, 2021

      Be Warned, Run Far Away

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have been with this company as a remote CSR working on the Covid-19 Vaccination project for a little over a month. So far the only pros are being able to work from home, and the decent pay for this current project. The direct supervisors are nice, and the co-workers are lovely. Everything else is a complete &*%$ Show.

      Cons

      -Non existent management -Clueless "Supervisors" -Useless training -Constantly being threatened with termination, being accused of not adhering to lunch/break schedules, as well as accusations from upper management for not answering calls-when this could not be farther from the truth. Moral sucks. -If you are lucky enough to receive your pay at all, or in a timely manner, be sure to double check your hours as they will likely short you. It is like pulling teeth to get the numerous payroll issues resolved. -PTO, Sick, Time, Benefits? All of these things are advertised, but as a full time employee they are never mentioned again once hired. There is no direct HR contact, you much go through your "Supervisor" for any issues. Frankly, I do not think this person should know all of my business when it comes to pay and benefits, but maybe that's just me? -I have had 3 different "Supervisors" during my month long tenure.

      Viewing 349 - 351 of 513 Reviews
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      ReviewsMCI reviews

      Glassdoor has 572 MCI reviews submitted anonymously by MCI employees. Read employee reviews and ratings on Glassdoor to decide if MCI is right for you.