Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Ill be able to work from home" ((in 35 reviews)); "The people there are great and enjoy being around them" ((in 29 reviews)); "Supervisors are supportive and encouraging" ((in 19 reviews)); "Great coworkers and really loved the work" ((in 15 reviews)); "Mci has great benefits and very flexible" ((in 11 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 36 reviews)); "Bad management" ((in 21 reviews)); "No training provided, learn yourself on the job" ((in 19 reviews)); "Lack of communication happens quite often" ((in 10 reviews)); "Really low base salary for a company at KL" ((in 7 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.3

57% would recommend to a friend

(513 total reviews)

Anthony Marlowe

61% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (513 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MCI has an employee rating of 3.3 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

1.0

Jun 12, 2021

Beware

Outbound sales agent

Recommend

CEO approval

Business Outlook

Pros

Co-workers are fun to work with.

Cons

Doesn't always pay on time. Doesn't fairly pay. Doesn't fully train before put into production. Unprofessional work environment and management.

1.0

Jun 3, 2021

I wouldn't recommend to anyone.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Stay away from this company.

Cons

I've been working here for almost a month and don't have a dime to show for it. Very unorganized in every way. Training is horrible because how can people focus on work when they don't know if they are being paid. Over 1,000 agents that I know of have yet to be paid. No type of HR to call and they haven't responded to any emails. They don't show any effort to help us with this problem they say things like "We're working on this issue but if you keep bringing it during training then we can't help you." Like what do you mean?? In all honesty...just keep looking if you are in need of a job.

1.0

May 27, 2021

Not great

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Casual Environment, Casual Dress, Great coworkers, Easy enough work

Cons

Professionalism, low pay, no advancement, hardly any time off, bad benafits, Pay, Underpaid, Rude Management,Overworked

Viewing 352 - 354 of 513 Reviews

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Jobs at MCI

Telephone Sales Agent (Hiring Immediately)

Full-Time Call Center Representative (Urgently Hiring)

Call Center Representative (FULL-TIME)

Call Center Representative

WORK AT HOME CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)

MCI

MCI reviews

Company ratings over time

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Reviews by job title

Beware

I wouldn't recommend to anyone.

Not great

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