Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

55% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Ill be able to work from home" ((in 36 reviews)); "The people there are great and enjoy being around them" ((in 28 reviews)); "A few good supervisors and good team mates." ((in 21 reviews)); "Great coworkers and really loved the work" ((in 15 reviews)); "Flexible hours work from home" ((in 12 reviews))

What are the cons of working at MCI according to real employee reviews?

"low pay and no future planning" ((in 35 reviews)); "No training provided, learn yourself on the job" ((in 19 reviews)); "Communication is severely lacking from the top of the company on down." ((in 9 reviews)); "No benefits until after 90 days on the job." ((in 9 reviews)); "Bonuses were given 2 months in instead of 1 month because of a trick they used with the scheduling/pay schedule." ((in 6 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

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MCI

MCI reviews

3.2

55% would recommend to a friend

(513 total reviews)

Anthony Marlowe

58% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Sexual orientation

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MCI has an employee rating of 3.2 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

5.0

Mar 11, 2021

call center

Call center representative

Recommend

CEO approval

Business Outlook

Pros

great place to work at

Cons

nothing to say about this work place

1.0

Mar 10, 2021

Trash

Banker

Recommend

CEO approval

Business Outlook

Pros

None don’t work here. Nothing professional

Cons

No preparation what’s so ever

3.0

Mar 10, 2021

Awful management

Fl vac scheduler remote agent

Recommend

CEO approval

Business Outlook

Pros

Working from home. The pay.

Cons

Horrible management. You're treated like a unavailable person.

Viewing 373 - 375 of 513 Reviews

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call center

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