Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

55% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Work from home was good" ((in 34 reviews)); "The people there are great and enjoy being around them" ((in 28 reviews)); "A few good supervisors and good team mates." ((in 21 reviews)); "First job position paid weekly, easy job, great training and staff, and hours were great until project ended." ((in 20 reviews)); "Great coworkers and really loved the work" ((in 18 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 36 reviews)); "Bad management" ((in 22 reviews)); "No benefits until after 90 days on the job." ((in 10 reviews)); "Communication is severely lacking from the top of the company on down." ((in 9 reviews)); "Really low base salary for a company at KL" ((in 6 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.2

55% would recommend to a friend

(513 total reviews)

Anthony Marlowe

58% approve of CEO

58% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Senior management

3.1

Career opportunities

2.9

Compensation and benefits

MCI has an employee rating of 3.2 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

513 reviews

5.0

Dec 3, 2014

TMone is the best!

Computer geek

Recommend

CEO approval

Business Outlook

Pros

Friendly environment, Professional Staff, Great Benefits, Great Pay

Cons

There are no cons so I will have to type random words so that I can fulfill the twenty word minimum that the website asks for.

5.0

Dec 2, 2014

Great Place to work and grow

Trainer

Recommend

CEO approval

Business Outlook

Pros

Love the work schedule Monday thru Friday 8 -5. The fast paced fun environment makes it for an enjoyable work place. We have a great time and get to work with some fantastic people.

Cons

It would be great to make a higher pay grade, as the 30K is really not a lot of money for a management position and that's where we could improve the lives of many.

5.0

Nov 25, 2014

TMOne Top 500 Business in America

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Does a fantastic job giving contest and commission opportunities for sales reps. If you show up, follow your job guidelines, and have a positive attitude the amount of money you can make is unbelievable. I made over $1000 in commission/contest money in 1 month. YES 1 MONTH!!!. Now the government likes its share but still its pretty awesome getting paid out on that level. The company is also faith based from my perception which makes it a moral place to work.

Cons

Once in management or in support (processing,TP,QA etc) the raises slow and the contest money disappears making it the decision to go into management hard. It's almost like this company wants to keep people as reps and believes that if you advance your pay shouldn't.

Viewing 442 - 444 of 513 Reviews

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Jobs at MCI

Telephone Sales Agent (Hiring Immediately)

Call Center Representative (FULL-TIME)

Call Center Representative

Customer Service Representative (FULL-TIME)

Call Center Representative (FULL-TIME)

MCI

MCI reviews

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Ratings by demographic groups

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TMone is the best!

Great Place to work and grow

TMOne Top 500 Business in America

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