Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

55% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Full time hours with average work from home pay for customer service ($12.00)." ((in 38 reviews)); "The people there are great and enjoy being around them" ((in 30 reviews)); "Wonderful training great support." ((in 20 reviews)); "Supervisors are supportive and encouraging" ((in 16 reviews)); "Great coworkers and really loved the work" ((in 15 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 35 reviews)); "Communication is severely lacking from the top of the company on down." ((in 8 reviews)); "Really low base salary for a company at KL" ((in 7 reviews)); "Copying and pasting "upper management" daily notices to employees on a team and pressing "send" to the team requires no effort." ((in 5 reviews)); "I continuously asked about a handbook for this company/regarding payroll, benefits, time off, etc." ((in 5 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.2

55% would recommend to a friend

(513 total reviews)

Anthony Marlowe

58% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MCI has an employee rating of 3.2 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

5.0

Oct 31, 2022

Permanent Staff Review

Solution consultant

Recommend

CEO approval

Business Outlook

Pros

It is a very great company. A lot of exposures will be getting

Cons

Hectic work area location but my department apply hybrid working schedule, so it is manageable

2.0

Sep 1, 2022

Badly management environment

Assistant manager, network operations

Recommend

CEO approval

Business Outlook

Pros

- Good experience. Large variety of customer and provide end-to-end solutions - Good benefits, coverage for insurance and family

Cons

- Bad management - no clear authority - No proper process flow - No training provided, learn yourself on the job - Swing shift with very little allowance - No clear job scope - Rigid structure following long term practices - sometimes not good, but don't want change

3.0

Aug 9, 2022

Average

Qa specialist

Recommend

CEO approval

Business Outlook

Pros

Good culture and good team member

Cons

Salary and benefits not competitive. No increment no bonus no medical benefits

Viewing 502 - 504 of 513 Reviews

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Customer Service Openings – Hiring Immediately

MCI

MCI reviews

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Reviews by job title

Permanent Staff Review

Badly management environment

Average

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