Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Work from home was good" ((in 35 reviews)); "The people there are great and enjoy being around them" ((in 29 reviews)); "Supervisors are supportive and encouraging" ((in 19 reviews)); "Great coworkers and really loved the work" ((in 17 reviews)); "Flexible hours work from home" ((in 11 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 35 reviews)); "No training provided, learn yourself on the job" ((in 18 reviews)); "Really low base salary for a company at KL" ((in 7 reviews)); "communication is horrible" ((in 7 reviews)); "Copying and pasting "upper management" daily notices to employees on a team and pressing "send" to the team requires no effort." ((in 5 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.3

57% would recommend to a friend

(513 total reviews)

Anthony Marlowe

61% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MCI has an employee rating of 3.3 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

5.0

Feb 24, 2025

great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I've found MCI to be a relaxed and welcoming work environment. The team is incredibly friendly and supportive, making it easy to collaborate and thrive. One of the things I appreciate most is the opportunities for growth and development - if you're motivated to advance, the possibilities are there. Personally, I've fallen in love with the company culture and feel right at home.

Cons

I don't have any cons

5.0

Feb 20, 2025

Customer Service Agent

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Great job to work for working from home. Everyone is really nice and management, supervisors are always there to help. I've only worked here for 3 months and its great so far. They are very flexible when it comes to schedules. Easy job. Benefits are all there for you as well.

Cons

- pay a bit low..

4.0

Feb 11, 2025

Raises are once per year on your hire date.

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Steady work and always paid on time

Cons

Their training needs a professional looking over their logistics

Viewing 133 - 135 of 513 Reviews

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Jobs at MCI

Bilingual Tollway Customer Service Specialist

Bilingual Tollway Customer Service Specialist

Full-Time Outbound Sales Representative (Urgently Hiring)

Savannah, GA

View job

Full-Time Call Center Representative (Urgently Hiring)

Full-Time Customer Service Representative (Urgently Hiring)

MCI

MCI reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

great place to work

Customer Service Agent

Raises are once per year on your hire date.

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