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      MCI

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      MCI reviews

      3.3

      57% would recommend to a friend

      (513 total reviews)
      avatar

      Anthony Marlowe

      61% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      MCI has an employee rating of 3.3 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      513 reviews
      5.0
      Jan 5, 2025

      Love love love onemci

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love working for MCI, so many resources are available to us and it’s not hard to keep up and stay working all 40 hours. If you have scheduled & excuses doctor appointments or scheduled visits for kids that’s something that could stop a person reaching their 40 hour mark weekly. But if you put MIND over MATTER and keep a team player attitude through the work days with high scores on APH, AOT, etc…. Going home for you will be very hard and all supervisors encourage or warn you if expectations are not being met in the MCI World. I appreciate the OT given if earned , I love this job and care for the members MCI has for us as well :) — N’Dia Cole

      Cons

      Cons are not being able to do overtime automatically. You have to put the work in!

      5.0
      Dec 29, 2024

      Enjoyed my time here

      Call center agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Trainers are nice to work with. Training is paid and they have flexible schedules that meets your needs. I also met some great coworkers who til this day are really good friends still. There is room for growth.

      Cons

      None really, but do be careful because when one campaign ends it may take 3 weeks to a month before they are able to find another campaign for you.

      Viewing 145 - 147 of 513 Reviews
      Related searches: MCI jobs | MCI salaries | MCI benefits | MCI interviews
      ReviewsMCI reviews

      Glassdoor has 572 MCI reviews submitted anonymously by MCI employees. Read employee reviews and ratings on Glassdoor to decide if MCI is right for you.