Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Ill be able to work from home" ((in 34 reviews)); "The people there are great and enjoy being around them" ((in 25 reviews)); "Supervisors are supportive and encouraging" ((in 18 reviews)); "Great coworkers and really loved the work" ((in 15 reviews)); "Flexible hours work from home" ((in 12 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 35 reviews)); "However, the training is VERY MINIMAL and does NOT prepare you for the positions." ((in 20 reviews)); "No benefits until after 90 days on the job." ((in 9 reviews)); "Lack of communication happens quite often" ((in 8 reviews)); "Really low base salary for a company at KL" ((in 7 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.3

57% would recommend to a friend

(513 total reviews)

Anthony Marlowe

61% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MCI has an employee rating of 3.3 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

1.0

Oct 24, 2024

Just absolutely not a good company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Working from home is an available position

Cons

No bathroom breaks on the clock, very little pay, constant phone calls, can't hang up on customers who harass you, requires memorization of laws that you should be paid more to know, only two 10 minute breaks and you're required to clock out for an hour for lunch, they only give you two paid holidays meanwhile the people they're outsourcing for will get paid for holidays you don't.

5.0

Oct 12, 2024

Party 🎉 over Here

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Comraderie, teamwork, quality assignment, pay

Cons

You never want the party to end

5.0

Oct 6, 2024

MCI 2025

Political fundraiser

Recommend

CEO approval

Business Outlook

Pros

In my current role at MCI as a political fundraiser, even in just three weeks, I’ve quickly adapted to the fast-paced, goal-driven environment. I’m learning to effectively communicate campaign priorities to potential donors, build meaningful connections, and help drive support for important causes. Every day, I’m refining my ability to engage with a diverse audience, meet fundraising targets, and contribute to the success of our team. It’s been a rewarding experience so far, and I’m eager to continue growing in this role, making an impact on the campaigns I support.

Cons

No cons at the moment.

Viewing 154 - 156 of 513 Reviews

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Call Center Representative

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Just absolutely not a good company

Party 🎉 over Here

MCI 2025

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