Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Ill be able to work from home" ((in 33 reviews)); "The people there are great and enjoy being around them" ((in 28 reviews)); "Supervisors are supportive and encouraging" ((in 19 reviews)); "Great coworkers and really loved the work" ((in 17 reviews)); "Flexible hours work from home" ((in 13 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 34 reviews)); "Bad management" ((in 23 reviews)); "No training provided, learn yourself on the job" ((in 18 reviews)); "Lack of communication happens quite often" ((in 10 reviews)); "Really low base salary for a company at KL" ((in 7 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

Skip to content Skip to footer

Notifications

MCI

MCI reviews

3.3

57% would recommend to a friend

(513 total reviews)

Anthony Marlowe

61% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (513 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MCI has an employee rating of 3.3 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

3.0

Aug 22, 2023

Mehh

Sales agent

Recommend

CEO approval

Business Outlook

Pros

Working with some neat people.

Cons

Management is not as understanding.

3.0

Aug 1, 2023

Customer Service Rep Temporary

Vaccine hotline support representative

Recommend

CEO approval

Business Outlook

Pros

Easy interview Easy systems Work from home

Cons

Extremely long application Training was very disorganized Management was sometimes insufficient Low pay

5.0

Jul 12, 2023

Overall Good Company

Home mortgage customer service representative

Recommend

CEO approval

Business Outlook

Pros

I love the atmosphere here at MCI! They are very supportive and care about you as a person. I appreciate the opportunity to work from home and still feel very much involved with my supervisors and coworkers. There is also much room for growth here. Overall great company.

Cons

Pay could be a little better.

Viewing 184 - 186 of 513 Reviews

Top companies for "Compensation and Benefits" near you

Cisco

4.0★Compensation & Benefits

Capgemini

3.7★Compensation & Benefits

Salesforce

4.3★Compensation & Benefits

ADP

3.5★Compensation & Benefits

Jobs at MCI

Telephone Sales Agent (Hiring Immediately)

Full-Time Call Center Representative (Urgently Hiring)

Call Center Representative

Call Center Representative

Customer Service Representative (Nights)

MCI reviews FAQs

Related searches: MCI jobs | MCI salaries | MCI benefits | MCI interviews

Reviews MCI reviews

MCI

MCI reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Mehh

Customer Service Rep Temporary

Overall Good Company

Top companies for "Compensation and Benefits" near you

Jobs at MCI

MCI reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

MCI reviews FAQs

Jobs at MCI