Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Ill be able to work from home" ((in 33 reviews)); "The people there are great and enjoy being around them" ((in 28 reviews)); "Supervisors are supportive and encouraging" ((in 19 reviews)); "Great coworkers and really loved the work" ((in 17 reviews)); "Flexible hours work from home" ((in 13 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 34 reviews)); "Bad management" ((in 23 reviews)); "No training provided, learn yourself on the job" ((in 18 reviews)); "Lack of communication happens quite often" ((in 10 reviews)); "Really low base salary for a company at KL" ((in 7 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.3

57% would recommend to a friend

(513 total reviews)

Anthony Marlowe

61% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (513 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MCI has an employee rating of 3.3 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

1.0

Dec 3, 2021

Poor management

Agent

Recommend

CEO approval

Business Outlook

Pros

Set schedule, nice coworkers, hourly+commission

Cons

Management plays obvious favorites and forces contracted remote agents to work from the office on short notice. They talk big game about coronavirus safety while putting you shoulder to shoulder with other agents and don’t inform you when the person seated next to you has exposed you to covid

5.0

Nov 29, 2021

Senior supervisor

Recommend

CEO approval

Business Outlook

Pros

Pay Flexible schedule Easy hiring process Great management

Cons

Communication is severely lacking and no opportunities for growth within company.

5.0

Nov 29, 2021

Really laid back

Covid vaccine scheduler

Recommend

CEO approval

Business Outlook

Pros

The calls where not a lot at first and you got 1 hour lunches and and a 30 minute breaks

Cons

Might lose work after a project is done

Viewing 295 - 297 of 513 Reviews

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Jobs at MCI

Telephone Sales Agent (Hiring Immediately)

Full-Time Call Center Representative (Urgently Hiring)

Full-Time Call Center Representative (Urgently Hiring)

Call Center Representative

Call Center Representative (FULL-TIME)

MCI

MCI reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Poor management

Senior supervisor

Really laid back

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