MOD Pizza reviews

3.3

50% would recommend to a friend

(1,753 total reviews)

Scott Svenson

46% approve of CEO

34% positive business outlook

MOD Pizza has an employee rating of 3.3 out of 5 stars, based on 1,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MOD Pizza employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Apr 6, 2015

Work at the Support Center

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Passion for MOD Pizza at all levels and teams makes it a great work environment. Smart people, who want to make MOD successful. It's all about teamwork. Everyone wants to help and works together well while also having fun doing it. Super friendly, positive, supportive culture. Tons of innovation because ideas are encouraged and allowed to flourish. The company is growing, so it is always a changing environment. And lastly, the speed of getting things done is amazing...the roadblocks are minimal and willingness to go for it and try.

Cons

It's a young company, so there are not a lot of systems or processes set up yet. It's actually refreshing at times, yet can be frustrating if someone likes a lot of structure.

5.0
Apr 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Growing company with lots of opportunities. The company strives to provide a rewarding experience for all of its employees and places great emphasis on personal growth, providing ample opportunities for those it hires to better themselves. Multiple people, myself included, have found opportunities within MOD that would have been hard, if not impossible to get elsewhere; and the corporate office is filled with people promoted from within the company. MOD has a very inclusive company culture, full of people from all walks of life, and "being yourself" is encouraged. This, coupled with the fact that at an hourly level, all that's really required is a desire to work hard, means that you'll find some very interesting characters working at a MOD. The pay is pretty good for what amounts to a fast-food/fast-casual job, and the access to health benefits after just 20 hours a week is fantastic for an hourly position. The leadership of the company likes to be personal (though some are so more than others), and depending on where you are you can easily expect to see members of the executive team stop by to say hi and interact with their employees and customers. If you work at a good store, MOD can be one of the best jobs you'll ever have. But that caveat of "a good store" leads pretty well into the flaws the company has.

Cons

Depending on where you are, a lot of things can be a mixed bag. Because MOD will hire almost anyone willing to work hard, you can get bad apples along with the good ones. In successful and more established stores, the bad apples are weeded out without outside influence, but if a manager isn't that great, or a new store is rushed through the hiring process, poor employees can linger and cause problems. This leads to the second main fault with MOD, that being when a store can't handle itself well the operations team comes down like a hammer, and the wheat burns with the chaff. When expectations aren't met, everyone feels the heat. This means that struggling, or poorly managed stores can be a rather bad experience for everyone involved, turnover is high, and it becomes even harder to drag a store out of a rut.

1.0
Jan 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Free lunch Not very stressful Busy nights can bring good tips

Cons

Long hours (consistently 11+ hour days sometimes even 14) No appreciation or recognition Hit or miss with having good coworkers (MOD hires at 16 so a lot of part time/first jobs that kids dont actually care about) MOD relied on your ability to make your own tips so they can pay you scraps for the hourly wage Yearly raises are usually 25¢ Any position above the GM (dm and up) seem to always act like they are better than you and treat you like dirt or just ignore you No incentive to work hard No incentive to show up to more than 25% of your shifts Promotions are easy to get but the pay:work ratio is not good (13 for squad - 15 captain - 17 assistant general manager - 65k general manager) Most stores have a toxic work environment caused by bad leadership and immature children

Viewing 46 - 48 of 1,753 Reviews

Glassdoor has 1,780 MOD Pizza reviews submitted anonymously by MOD Pizza employees. Read employee reviews and ratings on Glassdoor to decide if MOD Pizza is right for you.