MOD Pizza reviews

3.3

50% would recommend to a friend

(1,754 total reviews)

Scott Svenson

46% approve of CEO

34% positive business outlook

MOD Pizza has an employee rating of 3.3 out of 5 stars, based on 1,754 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MOD Pizza employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Apr 2, 2024
Recommend
CEO approval
Business Outlook

Pros

One free meal on a shift, if working a double you would sometimes get two if you negotiated with the manager on duty. Free drinks pretty much always as long as the district manager was not visiting. 30 minute lunch was always recieved. Employee half off discount once a day and also for your family depending on the manager on duty.

Cons

Hour cuts were worse with every week, what of the crew didn't quit due to this were working multiple side jobs to make ends meet. You will not get enough time to qualify for their benifits, and at the 90 day mark they will explicitly keep you below 30 hours so you cannot get insurance through the company. They will promise promotion to keep your interest but will never provide it. You will be written about 20 hours a week and lose about 5 of them due to early send homes for labor costs. Due to how thin the staffing is, the store will regularly be slammed with 30 minute customer wait times and no relief. Usually will not recieve your lunch until the store is closed for the night, at which point it isn't functionally a break anymore. Most employees are school students from the area and the lack of experience causes the work environment to be very chaotic.

2.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

I started working for MOD when I was in college. Part time over the summers. Free pizza was cool, learned how to deal with miserable customers who are purposefully being difficult about pizza (literally, stop putting "everything" on your pizza you are wasting everyone's time and your pizza won't even taste good at that point)

Cons

Toxic af. The GMs and higher ups I worked with during my tenure were abrasive, rude, and condescending. This was awhile ago, but the "glad to be here" campaign was absolutely belittling to have to wear on a shirt. Lots of toxic positivity like "glad to be here" or explaining we are a family. I cannot tell you how many times I had to guilt trip my part time work/full time college employees to come into work at the last minute due to call outs. Women rarely get promoted. They loooove loud, outspoken men, but god forbid you are a loud outspoken woman. Also Duncan was a POS.

1.0
Jan 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Free Meals, Laid-back environment(assuming you have a good GM)

Cons

GM will play favorites, low pay for what you do, requires working for company for six months or longer for benefits, District Managers allow for favoritism by General Managers

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MOD Pizza Response
2y
Thank you for submitting your review. Would you be willing to provide us further details on your experience to peoplesupport@modpizza.com?
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Glassdoor has 1,781 MOD Pizza reviews submitted anonymously by MOD Pizza employees. Read employee reviews and ratings on Glassdoor to decide if MOD Pizza is right for you.