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      MOD Pizza

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      MOD Pizza reviews

      3.3

      50% would recommend to a friend

      (1,753 total reviews)

      Scott Svenson

      46% approve of CEO

      34% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.0

      Career opportunities

      2.9

      Compensation and benefits

      2.7

      Senior management

      MOD Pizza has an employee rating of 3.3 out of 5 stars, based on 1,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MOD Pizza employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Jun 21, 2016

      I wish so very much that things were different hthere

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      The genuinely kind people were amazing and I still talk with a couple of them via text.ANY color hair, hairstyles that are considered "offensive, inappropriate, unprofessional" anywhere else are ENCOURAGED! The music is always on and is on a decent station. Examples are Bowie, some 90's hits, and many more. Ink and piercings are also encouraged. There are some really good people and hard workers there. And free pizza every single time you work no matter if you work 12 hours or 30 mins. You can just make a pizza and take it home. Free salad and drinks as well. I truly thought I was going to be there for the long haul. Some of the employees are so very kind but sadly there are less than five. I miss it very much. Faced paced, always something going on, fun and full of people almost all the time. Pay is pretty sweet at $10 to start and $10.50 after 90 days. Vacation time and sick leave is earned.

      Cons

      Where to start? I was duped into false hope that I would be safe there. I was even told that I "would be taken care of" as long as I work hard I will go far. Not a moment of proper and/or consistent training, chastised and threats of losing my job that I so badly needed because I had NO actual training. I was threatened that if I wasn't up to what ever their standard is by the next two days I would be let go. I had been there for four days, these days being made to press dough. No actual pizza assembly training or practice. The managers are always "off" on days that I remember HAVING TO be there like Friday, Saturday and sunday when I was a manager at a similar establishment. My hours went from 38 to 15 as "punishment for talking to the customers too much" while I prepared their food. I'm almost 30 years old and I have never in my 12 years of customer service heard from a manager or associate that talking with a guest is a problem. Fellow cooks will just walk away from the make table and then there is only me. So I chat with the guest. Not going to put my head down and pretend they aren't there or ignore them when they start a conversation. Anyway I could sit and write a ten page letter about all that's wrong with the way this place is being run but I dislike the way speaking so negatively makes me feel. Basically it's a lot of phony, caddy, two faced bull and it was worse than Jr high. And people that were there from the beginning were fired "because they said so or we don't really like you". Some quit out of fear for their sanity. I have trained many people and nobody is perfect within one working week.

      avatar
      MOD Pizza Response
      10y
      First and foremost, thank you for your review, and thank you for acknowledging the positive experiences as well as the parts that caused you frustration. I am so sorry that your time with us ended this way. It sounds like we weren’t straightforward with you when it came to our expectations. Our ultimate goal is to provide a meaningful opportunity for individuals such as yourself. We understand that not everyone will be with us forever, but we do want this to be a positive, worthwhile experience for everyone – no matter how long their journey with us may be. I would really appreciate having the opportunity to discuss this with you further – please email hr@modpizza.com. I think your experience can provide us with some insight into ways we can improve the experience for all of our MOD Squaders. Thanks again.
      2.0
      Jun 2, 2016

      The owner needs to learn how to run a business

      Squad member
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free food; Easy to understand job functions; Stable hours...for me at least; Pays good for a pizza place.

      Cons

      Store is usually understaffed; Most management are from the prison and a numbers of them carrying that prison attitude with them; Management play a lot of favoritism and micromanage those they don't like to the grind, and on top of that, they resort to threats a lot; There's not one single moment where everyone are happy during any time of the day.

      1.0
      May 31, 2016

      Unethical and Disgusting perverts. And Racists. Not joking!

      Mod squad member
      Recommend
      CEO approval
      Business Outlook

      Pros

      10.50 an hour starting plus tip share( about 60+week), if you don't mind being discriminated upon and cursed at. Even the manager who was almost 50 was blatantly talking about seeing a young woman's vagina. She probably wasn't even 18 years of age

      Cons

      When your their, do not expect a break as your suppose to get, you will not receive it. it is very hostile and theirs so much tension in the room you can fill the ozone. Everyone that I seemed to work with their was on drugs, or drunk coming into work. Drugs were even being used outside in the back of the establishment. even the managers. Especially the managers.. Expect to get your vehicle vandalized and expect threats because you will receive them.

      avatar
      MOD Pizza Response
      10y
      Thank you for taking the time to write a review. Our goal at MOD Pizza is to provide people with opportunities. The Core Values we uphold help us build a strong culture and business. Our nearly 3,000 Squad Members share MOD Pizza’s culture, which encourages individuality, passion and respect both within the company and extending to all parts of our lives. We wish you had a better experience working with us and want you to know that we are taking this matter very seriously. Please email us directly at feedback@modpizza.com. We would greatly appreciate having the opportunity to speak with you about your experience. Thank you.
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      Glassdoor has 1,780 MOD Pizza reviews submitted anonymously by MOD Pizza employees. Read employee reviews and ratings on Glassdoor to decide if MOD Pizza is right for you.