Does MSC Industrial Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Industrial Direct employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MSC Industrial Direct. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MSC Industrial Direct?

51% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Industrial Direct 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MSC Industrial Direct?

Account Executive (53) , Sales (26) , Outside Sales Representative (25) , Customer Service Representative (24) , Key Account Sales Consultant (21) , Manager (21) , Sales Representative (16) , OSA (15) , Account Representative (14) , Sales Associate (14) , Sales Executive (13) , National Account Manager (9) , TELESALES Representative (9) , Account Manager (8) , Inside Sales Associate (8)

What are the pros of working at MSC Industrial Direct according to real employee reviews?

"Good benefits to include health and 401K" ((in 85 reviews)); "Great culture and place to work" ((in 77 reviews)); "Good pay if you just want money" ((in 55 reviews)); "great people and products." ((in 52 reviews)); "Good work life balance" ((in 31 reviews))

What are the cons of working at MSC Industrial Direct according to real employee reviews?

"Upper management is atrocious." ((in 32 reviews)); "Direct manager determines your company advancement" ((in 26 reviews)); "Gershwind made us the scape goat for his lack of leadership." ((in 20 reviews)); "20% of their salary at risk" ((in 16 reviews)); "can be stressful at times, poor training" ((in 15 reviews))

What are employees saying about MSC Industrial Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSC Industrial Direct layoffs and their outlook for job security at MSC Industrial Direct in 2026.

What are the top reviewed MSC Industrial Direct locations?

Melville , Davidson , Charlotte , Atlanta , Chicago , New York , Southfield , Elkhart , Mableton , Jonestown , Columbus , Detroit , Dallas , Fernley , Los Angeles , Hanover Park , Cincinnati , San Diego , Harrisburg , Cleveland , Denver , Minneapolis , Indianapolis , Reno , Pittsburgh , Tampa , Wood Dale , Tulsa , Dayton , Davenport

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MSC Industrial Direct

MSC Industrial Direct reviews

3.3

51% would recommend to a friend

(999 total reviews)

Erik Gershwind

62% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

5.0

Mar 18, 2013

Excellent company to work for!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent staff, a great deal of positive support, opportunities for advancement

Cons

Limited opportunities without relocating to a different city or larger facility

2.0

Mar 2, 2013

Was an ok place to work but greed at the top has taken over.

Inside sales

Recommend

CEO approval

Business Outlook

Pros

Benefits.vacation Not much else.

Cons

Very top heavy in management To many goals.Upper management has no clue what the worker bee do. Lots of high paid management that are not needed.Reactive not proactive.Lousy at MRO .Does not replace workers when they leave so double,triple work load for everybody else. Culture was preached but no longer Run by how much big wigs can make on stock options.Wants to be everything to every company but cannot come through. No advancement.

1.0

Jan 27, 2013

Horrible place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

nothing to really speak of

Cons

restrictive, slow to react to market trends, culture-bound, whistleblowing is actually encouraged with a Hotline. Creativity is discouraged. Multiple layers of admin makes it hard to get anything accomplished. VERY slow to move on anything, including the hiring process.

Viewing 976 - 978 of 999 Reviews

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Jobs at MSC Industrial Direct

Onsite Service Specialist I - Thomasville, GA

Warehouse Associate - Monday - Friday - 8:30 am - 5:30 pm

Warehouse Associate - Part-Time - Monday - Friday - 10:30 am - 2:30 pm

Warehouse Associate - Monday - Friday - 10:00 am - 7:00 pm

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MSC Industrial Direct

MSC Industrial Direct reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Excellent company to work for!

Was an ok place to work but greed at the top has taken over.

Horrible place to work

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