Does MSC Industrial Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Industrial Direct employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MSC Industrial Direct. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MSC Industrial Direct?

52% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Industrial Direct 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MSC Industrial Direct?

Account Executive (53) , Sales (26) , Outside Sales Representative (25) , Customer Service Representative (24) , Key Account Sales Consultant (21) , Manager (21) , Sales Representative (16) , OSA (15) , Account Representative (14) , Sales Associate (14) , Sales Executive (13) , National Account Manager (9) , TELESALES Representative (9) , Account Manager (8) , Inside Sales Associate (8)

What are the pros of working at MSC Industrial Direct according to real employee reviews?

"Great culture and place to work" ((in 77 reviews)); "Good benefits and no work on weekends/major holidays." ((in 75 reviews)); "Good pay if you just want money" ((in 58 reviews)); "great people and products." ((in 50 reviews)); "Good work life balance" ((in 30 reviews))

What are the cons of working at MSC Industrial Direct according to real employee reviews?

"Upper management is atrocious." ((in 31 reviews)); "Direct manager determines your company advancement" ((in 27 reviews)); "Gershwind made us the scape goat for his lack of leadership." ((in 19 reviews)); "can be stressful at times, poor training" ((in 16 reviews)); "Low salary" ((in 15 reviews))

What are employees saying about MSC Industrial Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSC Industrial Direct layoffs and their outlook for job security at MSC Industrial Direct in 2026.

What are the top reviewed MSC Industrial Direct locations?

Melville , Davidson , Charlotte , Atlanta , Chicago , New York , Southfield , Elkhart , Mableton , Jonestown , Columbus , Detroit , Dallas , Fernley , Los Angeles , Hanover Park , Cincinnati , San Diego , Harrisburg , Cleveland , Denver , Minneapolis , Indianapolis , Reno , Pittsburgh , Tampa , Wood Dale , Tulsa , Dayton , Davenport

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MSC Industrial Direct

MSC Industrial Direct reviews

3.3

52% would recommend to a friend

(999 total reviews)

Erik Gershwind

62% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

5.0

Nov 2, 2011

Works on all levels

Inside sales executive

Recommend

CEO approval

Business Outlook

Pros

Great Pay Room for advancement Teamwork is stressed Great Balance between work and family Open door policy with management Exciting innovations

Cons

Complex computer order entry system. Multiple product catalogs Multiple and complex discount structures No stock at office location. Nothing else

3.0

Oct 29, 2011

Horrible

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

Benefits Encouragement when job done well.

Cons

Inconsiderate, classless, phony, people in general

4.0

Aug 15, 2011

Ability to make best business decisions

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

MSC allows you to make entrepreneurial decisions so long as you can substantiate the decision

Cons

Narrow minded management, reactive not proactive

Viewing 991 - 993 of 999 Reviews

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Specialist, IT Support CFC/CC

Onsite Service Specialist I - Stafford, TX

Representative, HR Service Center

Onsite Service Specialist I - Winston Salem

Customer Care Metalworking Tech Support Representative

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MSC Industrial Direct

MSC Industrial Direct reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Works on all levels

Horrible

Ability to make best business decisions

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