Does MSC Industrial Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Industrial Direct employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MSC Industrial Direct. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MSC Industrial Direct?

51% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Industrial Direct 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MSC Industrial Direct?

Account Executive (53) , Sales (26) , Outside Sales Representative (25) , Customer Service Representative (24) , Key Account Sales Consultant (21) , Manager (21) , Sales Representative (16) , OSA (15) , Account Representative (14) , Sales Associate (14) , Sales Executive (13) , National Account Manager (9) , TELESALES Representative (9) , Account Manager (8) , Inside Sales Associate (8)

What are the pros of working at MSC Industrial Direct according to real employee reviews?

"Good benefits to include health and 401K" ((in 85 reviews)); "Great culture and place to work" ((in 77 reviews)); "Good pay if you just want money" ((in 55 reviews)); "great people and products." ((in 52 reviews)); "Good work life balance" ((in 31 reviews))

What are the cons of working at MSC Industrial Direct according to real employee reviews?

"Upper management is atrocious." ((in 32 reviews)); "Direct manager determines your company advancement" ((in 26 reviews)); "Gershwind made us the scape goat for his lack of leadership." ((in 20 reviews)); "20% of their salary at risk" ((in 16 reviews)); "can be stressful at times, poor training" ((in 15 reviews))

What are employees saying about MSC Industrial Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSC Industrial Direct layoffs and their outlook for job security at MSC Industrial Direct in 2026.

What are the top reviewed MSC Industrial Direct locations?

Melville , Davidson , Charlotte , Atlanta , Chicago , New York , Southfield , Elkhart , Mableton , Jonestown , Columbus , Detroit , Dallas , Fernley , Los Angeles , Hanover Park , Cincinnati , San Diego , Harrisburg , Cleveland , Denver , Minneapolis , Indianapolis , Reno , Pittsburgh , Tampa , Wood Dale , Tulsa , Dayton , Davenport

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MSC Industrial Direct

MSC Industrial Direct reviews

3.3

51% would recommend to a friend

(999 total reviews)

Erik Gershwind

62% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

1.0

Mar 1, 2026

Poor Managment

Outside sales consultant

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule. Work from home.

Cons

Sales expectations were set to high to obtain which in turn provided less commission since you could not hit their sales goals.

MSC Industrial Direct Response

3mo

Thank you for sharing your experience as a former associate of MSC. We appreciate your perspective and will continue to evaluate how we can better support our teams’ success.

4.0

Feb 18, 2026

Good Company

Key account sales consultant

Recommend

CEO approval

Business Outlook

Pros

Good benefits, including a company car

Cons

Added GPS tracking to cars, has become very micro-managed

MSC Industrial Direct Response

3mo

Thank you for sharing your feedback. We appreciate your perspective on how activity is measured and understand the importance of accounting for meaningful customer engagement. Input like this helps inform how we continue to evolve.

1.0

Jan 27, 2026

Does not care about team morale

Regional sales representative

Recommend

CEO approval

Business Outlook

Pros

Insurance (i made sure to max out the dental before i left)

Cons

Management expects daily quota to be met even if you have a scheduled half day (pto). They just started chrging hourly employees by the minute if theyre late. Mandatory make up time or discipline

MSC Industrial Direct Response

5mo

Thank you for sharing your experience as a former associate of MSC.

Viewing 25 - 27 of 999 Reviews

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Jobs at MSC Industrial Direct

Onsite Service Specialist I - Thomasville, GA

Warehouse Associate - Monday - Friday - 8:30 am - 5:30 pm

Warehouse Associate - Part-Time - Monday - Friday - 10:30 am - 2:30 pm

Warehouse Associate - Monday - Friday - 10:00 am - 7:00 pm

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MSC Industrial Direct

MSC Industrial Direct reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Poor Managment

Good Company

Does not care about team morale

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