Does MSC Industrial Direct pay their employees well?

According to anonymously submitted Glassdoor reviews, MSC Industrial Direct employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at MSC Industrial Direct. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at MSC Industrial Direct?

51% of MSC Industrial Direct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSC Industrial Direct 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MSC Industrial Direct?

Account Executive (53) , Sales (26) , Outside Sales Representative (25) , Customer Service Representative (24) , Key Account Sales Consultant (21) , Manager (21) , Sales Representative (16) , OSA (15) , Account Representative (14) , Sales Associate (14) , Sales Executive (13) , National Account Manager (9) , TELESALES Representative (9) , Account Manager (8) , Inside Sales Associate (8)

What are the pros of working at MSC Industrial Direct according to real employee reviews?

"Good benefits to include health and 401K" ((in 85 reviews)); "Great culture and place to work" ((in 77 reviews)); "Good pay if you just want money" ((in 55 reviews)); "great people and products." ((in 52 reviews)); "Good work life balance" ((in 31 reviews))

What are the cons of working at MSC Industrial Direct according to real employee reviews?

"Upper management is atrocious." ((in 32 reviews)); "Direct manager determines your company advancement" ((in 26 reviews)); "Gershwind made us the scape goat for his lack of leadership." ((in 20 reviews)); "20% of their salary at risk" ((in 16 reviews)); "can be stressful at times, poor training" ((in 15 reviews))

What are employees saying about MSC Industrial Direct layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSC Industrial Direct layoffs and their outlook for job security at MSC Industrial Direct in 2026.

What are the top reviewed MSC Industrial Direct locations?

Melville , Davidson , Charlotte , Atlanta , Chicago , New York , Southfield , Elkhart , Mableton , Jonestown , Columbus , Detroit , Dallas , Fernley , Los Angeles , Hanover Park , Cincinnati , San Diego , Harrisburg , Cleveland , Denver , Minneapolis , Indianapolis , Reno , Pittsburgh , Tampa , Wood Dale , Tulsa , Dayton , Davenport

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MSC Industrial Direct

MSC Industrial Direct reviews

3.3

51% would recommend to a friend

(999 total reviews)

Erik Gershwind

62% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

MSC Industrial Direct has an employee rating of 3.3 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSC Industrial Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

1.0

Mar 13, 2026

RUN

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

Health insurance that's about it

Cons

Micromanaged Toxic environment Management bad Low wages

MSC Industrial Direct Response

3mo

Thank you for taking the time to share your feedback as a current associate of MSC. Please raise your concerns with your manager, who can follow the proper channels to maintain confidentiality, and so we may properly address them.

2.0

Mar 11, 2026

It’s a job

Associate

Recommend

CEO approval

Business Outlook

Pros

You work 40 hours a week, flexible

Cons

Management can’t decide what initiatives will they implement and things are constantly changing

MSC Industrial Direct Response

3mo

Thank you for taking the time to share your feedback as a current associate of MSC. We’re glad you appreciate the flexibility of the role. We also understand your concerns. Please raise these with your manager, who can follow the proper channels to maintain confidentiality, and so we may properly address your concerns.

2.0

Mar 3, 2026

Definitely could have been better

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

Good people. Fair bonus program. Employee stock purchase option. Cafeteria in the Melville office.

Cons

Heavy office politics. High stress. Micromanagement. PTO was not generous. Low pay- below industry and area average. No opportunity for advancement.

MSC Industrial Direct Response

3mo

Thank you for sharing your concerns with us as a current associate of MSC. Please raise these concerns with your manager, who can follow the proper channels to maintain confidentiality, and so we may properly address these concerns.

Viewing 22 - 24 of 999 Reviews

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MSC Industrial Direct

MSC Industrial Direct reviews

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RUN

It’s a job

Definitely could have been better

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