Does MSI pay their employees well?

According to anonymously submitted Glassdoor reviews, MSI employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSI. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at MSI?

61% of MSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSI 2.8 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSI?

Sales Representative (27) , Customer Service Representative (25) , Associate (16) , Sales Associate (15) , Customer Service Representative (CSR) (11) , Operations Supervisor (9) , Outside Sales Representative (9) , Sales (9) , Manager (8) , Team Leader (8) , Accounts Receivable (5) , Product Associate (5) , Sales Director (5) , Software Engineer (5) , Class A Truck Driver (4)

What are the pros of working at MSI according to real employee reviews?

"people are great" ((in 27 reviews)); "good benefits" ((in 22 reviews)); "Having a good culture inside the company" ((in 17 reviews)); "The pay is good." ((in 12 reviews)); "Great Coworkers" ((in 11 reviews))

What are the cons of working at MSI according to real employee reviews?

"Bad management to work in" ((in 31 reviews)); "Nothing’s is ever completed due to poor direction and leadership." ((in 9 reviews)); "No work life balance" ((in 8 reviews)); "Minimal training and by minimal i mean you get to know the colors if you're lucky." ((in 7 reviews)); "Total lack of professionalism, and communication." ((in 6 reviews))

What are employees saying about MSI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSI layoffs and their outlook for job security at MSI in 2026.

What are the top reviewed MSI locations?

Orange , Edison , Atlanta , Houston , Deerfield Beach , Austell , Elk Grove Village , Lenexa , Hayward , Denver , Boston , Chicago , New York , City of Industry , Washington , Seattle , Tampa , Norwood , Virginia Beach , Wixom , Baytown , Anaheim , Los Angeles , Aurora , Kent , Newark , Centre , Muscle Shoals , Aurora , Bartlett

MSI reviews

3.5

61% would recommend to a friend

(468 total reviews)

Manu Shah

90% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (468 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

MSI has an employee rating of 3.5 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

468 reviews

5.0

Jun 9, 2020

MSI review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

MSI has continually improved throughout the years, management is great, employees are easy to work with and the benefits and pay are really good.

Cons

Fortunately I have no downsides for MSI.

5.0

Jun 9, 2020

Great company to work for! Ownership is committed to their goals of "Making Dream Surfaces Attainable"!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very stable company. Always busy with company growth every year. Never had to layoff or furlough employees due to economic reasons.

Cons

Always busy, never enough time in a day.

5.0

Jun 9, 2020

Family Culture & Shared Values lives Strong at MSI !!!

Team leader

Recommend

CEO approval

Business Outlook

Pros

Strong Commitment to ethical Practices , Culture of Core Values, Endless opportunities, Innovative, Flexible & Adaptable.

Cons

As far as my experience, I haven't found any that needs to be addressed.

Viewing 346 - 348 of 468 Reviews

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MSI reviews

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MSI review

Great company to work for! Ownership is committed to their goals of "Making Dream Surfaces Attainable"!

Family Culture & Shared Values lives Strong at MSI !!!

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