Macy's reviews

3.4

51% would recommend to a friend

(31,088 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, organized, good commissions

Cons

Frequent change of hours equals to open availability

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Macy's Response
5mo
Thank you for sharing your thoughts on your experience working as our Cashier, including your thoughts on the team and the scheduling. We appreciate your review.
3.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

get to meet new people everyday

Cons

have to ask to use restroom

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Macy's Response
5mo
Thank you for sharing your honest review as our Counter Manager. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! We appreciate it.
4.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people and welcoming culture

Cons

Almost entirely remote work environment

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Macy's Response
5mo
Thank you for sharing your experience as our Integrated Planning Assistant with us. We appreciate it!
Viewing 304 - 306 of 31,088 Reviews

Glassdoor has 32,703 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.