Pros
Number one is the San Francisco store is convenient to local transportation. Second is that they have a generous vacation policy, at least for employees who've been there for a while, not sure if the policy has changed. Employee discount is nice, especially when the periodically increase it, though they've lowered that too. It seemed like a secure job, but who knows this year.
Cons
The company has a politically charged atmosphere, it's not enough to perform your work and responsibilities well, you have to kiss the right butt and watch your back. There is a total disregard for lower employees by management, it's palpable. Once many cross the line into management, they feel superior and act condescending. The worse they are, the more they get rewarded. Ever since Federated took over, the associates and support staff have been treated worse and worse, until they're reduced to part time automatons. There used to be a lot of pride working for this company but it's long gone.