Is Macy's a good company to work for?

Macy's has an overall rating of 3.4 out of 5, based on over 32,676 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 51% of employees would recommend working at Macy's to a friend and 40% have a positive outlook for the business. The best reviews about Macy's have been left by employees working as Merchandising Intern , Internship and Intern .

Does Macy's pay their employees well?

According to anonymously submitted Glassdoor reviews, Macy's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Macy's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Macy's?

51% of Macy's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Macy's 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Macy's?

Sales Associate (5746) , Retail Sales Associate (1408) , Sales Manager (621) , Beauty Advisor (611) , Seasonal Sales Associate (492) , Sales Associate/Cashier (321) , Cosmetics Counter Manager (289) , Manager (280) , Cashier (275) , Sales (261) , Customer Service Representative (260) , Merchandiser (229) , Fulfillment Associate (176) , Visual Merchandiser (173) , Macys Sales Associate (156)

What are the pros of working at Macy's according to real employee reviews?

"Great people to work with who are both technically knowledgeable and eager to help one another." ((in 1791 reviews)); "At my location I have some great coworkers that make it fun to come to work." ((in 1189 reviews)); "Flexible hours and I liked the department I worked in and the associates I worked with." ((in 1072 reviews)); "benefits are good (have to be in a certain position to be eligible tho.)" ((in 854 reviews)); "flexible scheduling (get to choose which department and shifts to work) which was done through an online employee portal" ((in 786 reviews))

What are the cons of working at Macy's according to real employee reviews?

"the pay is low for the amount of work and the store is very messy." ((in 2592 reviews)); "Poor management and very unorganized" ((in 2027 reviews)); "There are not enough expectations set from senior level management and many managers do whatever they want." ((in 1313 reviews)); "No hours Performing other jobs No training Manager doesn’t answer Pay rate not honored from website" ((in 566 reviews)); "A lot of complaints about low salaries which make it difficult to attract and maintain qualified people." ((in 330 reviews))

What are employees saying about Macy's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Macy's layoffs and their outlook for job security at Macy's in 2026.

What Macy's locations have received the highest employee ratings?

Ponce , Texas City , Lima , Dededo , Bowling Green , Winter Haven , Norfolk , Mesa , Southfield , El Centro

Macy's reviews

3.4

51% would recommend to a friend

(31,064 total reviews)

Tony Spring

61% approve of CEO

40% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.1

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,064 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

31K reviews

3.0

Aug 22, 2008

If you're okay with making a solidly middle class salary, this company is for you.

Assistant buyer

Recommend

CEO approval

Business Outlook

Pros

In general the people who work here are friendly and supportive.

Cons

There is very little transparency, and no consistency, at this company. Some people go from being an assistant buyer to being a buyer in less than four years, while others can sit in one assistant buyer II position for four years with no explanation for why they have not been deemed ready for promotion. There is also a huge salary range, and how much you make does not depend on your experience or skill; it is entirely possible for an assistant buyer II to make less than an assistant buyer I. In addition assistant planners can make as much as 40% more than some assistant buyers.

3.0

Aug 21, 2008

Macy's Review

Account manager

Recommend

CEO approval

Business Outlook

Pros

Higher than average salary for position/title. Laid back working environment, I quickly moved up the ranks. The un-corporate vibe of the office. If you are favored, then there is plenty chance for advancement. . Career advancement is quick from entry level assistant buyer to associate buyer. After that point, advancement slows down. This is due to the fact that many of the buyers have worked there for decades and don't plan on leaving. Therefore there aren't as many buyer positions open. Macys actively recruits diversity, however they have a tough time attracting men. Macy's East is a very exciting place to work

Cons

Uneducated employees, TOO many politics! Employee morale was extremely low and the mojority of the staff were actively looking for other jobs. Favoritism is a huge issue at this company. Senior management is lazy and sits around cruising the internet all day while everyone else works. The company has been struggling to meet sales goals for some time, 9/11 gave them the excuse to lower expectations (which they still missed). They are currently in the process of "re-branding" all of their stores to Macy's so soon there will be Lazurus-Macy's and then just Macy's. It is in an attempt to bring more shoppers in. They also tried, without much success, to make their stores more 'hip' like Abercrombie. With sales lagging they adopted the GE business model, which means that you will have to learn about six sigma, and how to pretend that you are saving money when you are losing it. Also, they are offshoring all development work leaving onshore "liasons" that will work with offshore personnel. The liasons will be here on visa's and supervised by the middle management that stays. Accepting a job here means looking for a new job in a couple of years.

3.0

Aug 21, 2008

Good company overall, but charity begins at home! Take care of your people! Give lower cost benfits!

Operations manager

Recommend

CEO approval

Business Outlook

Pros

teams in store do have a strong team feel as we have to look out for each other to survive. They will bring you in at a good rate if you have the proper exp.

Cons

worst benefits out there, yes worse then walmarts. You can buy health care on your own for less then you get it through the company. Company does not give cost of living increases. Annual pay increases are very poor as well you may come in good but you don't move up much from there. We have hourly associates in our building that have only moved up $1.50 in 7 years of service. Some new hires make more then them.

Viewing 31036 - 31038 of 31,064 Reviews

Jobs at Macy's

Furniture Workroom Apprentice

Department Coordinator

Power Equipment Operator

Macy's

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If you're okay with making a solidly middle class salary, this company is for you.

Macy's Review

Good company overall, but charity begins at home! Take care of your people! Give lower cost benfits!

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