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      Macy's

      Engaged Employer

      Macy's reviews

      3.4

      51% would recommend to a friend

      (31,063 total reviews)
      avatar

      Tony Spring

      61% approve of CEO

      40% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.1

      Work/Life balance

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Macy's has an employee rating of 3.4 out of 5 stars, based on 31,063 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      31K reviews
      4.0
      Jun 22, 2008

      I loathe retail

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people, if you have them in your department.

      Cons

      Retail ... enough said. Sometimes upper management isn't exactly caring about your feedback or personal needs.

      3.0
      Jun 17, 2008

      Macy's is a decent place to work

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people at Macy's, in general, are great. As far as retail goes, I feel management is very fair and the job is decent. Overall, the customers are fun to deal with, and our merchandise is fun to sell (especially in the home store). Unlike other retail positions, you don't feel overwhelmed with your job, which makes it much more enjoyable to go to work. Things, in general, are pretty organized, whereas I felt like things were very disorganized in my other retail positions. If you can take the hours, Macy's is a good place to work if you're looking for a short-term retail job.

      Cons

      The hours are grueling, but that's nothing you won't find at any retail job. Management at the store level is the key, and most of them seem to be knowledgeable. However, management at the corporate level is ridiculous. They make key decisions about stores without ever actually setting a foot in them. And if you do have the misfortune of getting stuck with a bad manager (particularly when it comes to HR), it can really make your time there difficult. The pay isn't great, but it is competitive with other retail chains. As I said, the hours are the most difficult part, especially around the holidays when the store is open from 8 a.m. to 12 p.m.

      Viewing 31057 - 31059 of 31,063 Reviews
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      ReviewsMacy's reviews

      Glassdoor has 32,675 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.