Macy's reviews

The Macy's I worked at forced us to join a Union. Being a part-time employee getting paid a quarter above minimum wage, a Union was something I did not want to pour my money into. The customers; management at Macy's has given the customer way too much freedom for too long. Customers now know that if they treat an employee like dirt by complaining about something completely out of the stores control, they will be rewarded with a coupon or "Macy's Money" to help them remain loyal customers. This causes the employees to be treated like dirt on a consistent basis, and it is more prevalent during the holiday seasons.

Very few company observed holidays (6). Very high turn employee churn. Very poor training. Very poor understanding of technology in general. You can't really consider macys.com to be a dotcom. They're doing nothing but increasing revenue, and in 2013 the company was shattering the expected sales figures so they increased the company goals halfway through the year, the company did not meet these adjusted goals and while the stocks and stockholders benefited from the best year of sales macys.com has ever had, the company did not reward their employees with bonuses because technically we did not meet our (revised) sales goals. The company does not have a QA department that looks at every portion of updated content. An example of tech failure is the company's poor understanding of phone apps (macys.com does not create the mobile app in house). In the last 2 years the iphone app has never had more than 2 stars and never had more than 100 reviews because it is constantly renewed in the store removing all of the negative app reviews. The in house tools to update the website are painfully difficult and out of date.