Macy's reviews

3.4

51% would recommend to a friend

(31,084 total reviews)
avatar

Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Leading a team, leadership building

Cons

Hours, Holiday season can be very overwhelming

avatar
Macy's Response
3mo
We appreciate you taking the time to share your positive experience as a Supervisor. Thank you!
4.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great place to grow in leadership - Learn how retail stores function and departments (customer service, merchandising, staffing)

Cons

- End of year holidays are brutal and overwhelming - In the beginning there isnt much guidance, besides vague description

avatar
Macy's Response
3mo
We appreciate your feedback on your role in the Store Management Executive Development Program. Thank you.
5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, flexible scheduling, good time off

Cons

Limited time of during holidays, key days

avatar
Macy's Response
3mo
We appreciate you sharing your feedback about your time as an At Your Service Associate! Thank you!
Viewing 157 - 159 of 31,084 Reviews

Glassdoor has 32,697 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.